About this role
Support Engineer II at Synoptek. Location: Saint John, New Brunswick, Canada. Role: triaging tickets, resolving incidents, analyzing outages Requirements: Bachelor's degree or equivalent experience, 2+ years technical and customer-facing experience; ability to troubleshoot Windows/Mac, Microsoft Office, Citrix, VMware; MCP, A+, Security+, Network+ certs or obtain within 6 months; strong communication and analytical skills. Category: Information Technology Seniority: Entry Level Tools: Microsoft Office Suite, Microsoft Terminal Services, Citrix XenApp, VMware, VMware ESX, Ghost, Sysprep, Active Directory, Microsoft Exchange 2003, Microsoft Exchange 2007, Microsoft Exchange 2010, Windows XP, Windows Vista, Windows 7, Windows 10, Windows Server 2003, Windows Server 2008, Windows Server 2012, Mac Operating Systems Certifications: mcp, a+, security+, network+ Commitment: Full Time Workplace: Onsite Languages: English