About this role
Help us scale and strengthen Treatwell’s supply marketplace in Lithuania. Reporting directly to the Country Manager, your mission is to build, mentor and drive a high-performing Commercial Supply team - Sales and Customer Success that fuels sustainable marketplace growth.
You will lead the function responsible for both acquiring new salon partners and strengthening relationships with existing ones. This role is not just about hitting numbers - it’s about developing people, improving processes and ensuring long-term partner value.
Working closely with Country Manager, Marketing and the wider commercial team, you will align acquisition and retention strategies to maximise partner lifetime value and marketplace performance.
You will be responsible for:
Driving Partner Acquisition
Leading and mentoring a team responsible for acquiring new salon partners across LithuaniaEnsuring strong pipeline generation, market coverage and consistent conversionIdentifying supply gaps in priority cities and segmentsOptimising acquisition strategies using data-driven insightsSupporting complex negotiations and high-value partnershipsCollaborating with training teams to ensure high-quality onboarding
Strengthening Partner Retention & Quality
Working closely with Account Management to reduce churn and improve engagementIdentifying early churn signals and proactively addressing risksSupporting activation and long-term partner success post-signingBuilding a culture of value-based, consultative partner relationshipsMonitoring retention KPIs and implementing structured improvement plans
Leading & Developing the Supply Team
Professionally and disciplinarily managing the Supply teamRunning structured 1:1s focused on development, accountability and performanceCoaching on consultative selling and value-driven conversationsHiring, onboarding and training new team membersCreating clarity around targets, KPIs and expectationsFostering a high-performance, feedback-driven culture
Owning Supply KPIs & Operational Excellence
Taking full ownership of defined key Commercial Supply metrics Tracking performance weekly and identifying gaps earlyDriving continuous process improvementsAligning acquisition and retention levers for sustainable growthPresenting performance insights and action plans to the Country Manager
Requirements
About You
Experience leading a B2B sales or marketplace commercial teamProven track record of delivering growth and retention KPIsStrong mentorship and coaching capabilitiesData-driven mindset with structured thinkingComfortable balancing short-term targets with long-term sustainabilityExcellent communication and organisational skillsFluent in Lithuanian and English (Russian is a plus)Competitive, resilient and solution-orientedBenefits
Hi, we’re Treatwell. Nice to meet you.
We’re a team of 700 (and growing) passionate and brilliantly talented people across Europe. We’re the industry’s smartest salon management software, all connected to Europe’s leading bookings platform, working with over 40,000 salon partners across 13 countries, processing over 4 million bookings every month. And….breathe.
But we’re not done yet. We’re on an exciting journey to digitally revolutionise the hair and beauty community.
If this excites you, we might just have the role for you.
We will treat you with:
40€ Monthly vouchers to be used in our Treatwell marketplaceLearning and development team budgets to help your developmentA dynamic organisation with regular social eventsRemote within SpainA challenging job at one of the fastest-growing companies in EuropeEnhanced parental pay & leave policyMotivating monthly salary 2500€ - 3000€ gross + performance based bonus (variable fixed amount up to 1200€ gross per month)
Equal Opportunities
We welcome applicants from all backgrounds and are committed to making reasonable adjustments to the recruitment process as required, please add any adjustment requests to your application.