About this role
ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced HR Team Lead to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!
Account specific roles and responsibilities:
Supervise and support Sourcing and HR Associates in their daily activities. Provide training, coaching, and ongoing performance feedback. Monitor team productivity, quality metrics, and adherence to processes. Identify workflow gaps and recommend process improvements. Serve as the first point of escalation for team-related issues. Ensure team members meet communication, documentation, and compliance standards.Requirements
1 - 2 years experience in HR / Recruitment At least 6 months Team Lead / Supervisory experienceBPO Experience is a advantageGood working knowledge with MS toolsProficiency in MS Excel (Pivot, V-LOOKUP)Strong organizational and multitasking skills.Excellent verbal and written English skillsAttention to detail and accuracy.Ability to work independently and as part of a team.Discretion and integrity when handling confidential information.Wiling to work onsite in Mandaluyong Amenable working night shiftsBenefits
What can we offer you?
Competitive salary and benefits Health Insurance with free dependents* 10%-night differential Attendance Bonus Paid time off Convertible to cash leave credits Performance Appraisal Work-life balance A focus on growing your career path with us We encourage you to follow your passions and learn new skills Our commitment to you
Stong culture and values-driven leadership We create opportunities for you to learn and grow at any stage of your career Continuous learning and innovation We foster an all-inclusive environment where everyone thrives