About this role
About the roleWe're looking for a Program Manager to join our Internal Experience Platform (IX) at Pleo.
In this role, you'll help ensure predictable delivery and execution across IX initiatives, working closely with Product and Engineering teams as we scale our internal platforms that power Support, Risk, and Sales.
You’ll be part of a growing platform organisation responsible for the foundations behind Backoffice workflows, permissions, auditability, demo readiness, and internal quality.
If you're excited about bringing structure to complex, cross-team work, enjoy operating at the intersection of Product, Engineering, and Operations, and are passionate about enabling teams to deliver at scale without operational debt this is the opportunity for you.
What you’ll be doing As a Program Manager - Internal Experience Platform, you will:
Own end-to-end delivery planning across multiple IX initiatives
Coordinate cross-team dependencies, milestones, and timelines
Establish and maintain delivery hygiene (plans, risks, status, unblockers)
Proactively surface risks, scope creep, and delivery trade-offs
Support Product and Engineering leads with sequencing and execution insights
Enable teams to move faster by removing delivery friction and ambiguity
Act as a trusted execution partner across Product, Engineering, and Operations
To put things into context, we currently have initiatives on our roadmap related to:
Standardised Backoffice workflows and role-based permissions
Shared auditability and internal platform foundations
Demo-ready environments and internal tooling used by Sales and Support
What you bring
You’ll thrive in this role if you have:Proven experience in program management, delivery management, or product operations roles
Strong cross-functional collaboration skills across Product, Engineering, and Operations
A structured and pragmatic approach to planning and execution
Clear, confident communication skills and strong stakeholder management
Comfort operating in ambiguous and evolving problem spaces
Nice to have:
Experience working with platform or internal tooling teams
Exposure to regulated or operationally complex environments
Background in fintech, SaaS, or B2B product organisations
Why is this role a good fit for youThis role is a good fit for you if:
You enjoy bringing clarity and structure to complex initiatives
You like enabling others rather than owning a single product surface
You’re motivated by scale, leverage, and execution quality
This role is NOT a good fit for you if:
You’re primarily looking for a people management role
You want full ownership of product strategy or roadmaps
You prefer narrowly scoped, single-team delivery work
How you’ll develop in this roleIn your first 6 months at Pleo, you’ll:
Establish clear delivery plans and dependency tracking across IX initiatives
Improve execution predictability and risk visibility
Build strong partnerships with Product and Engineering leads
Grow as a senior execution partner within a platform organisation
We’re committed to helping you develop your career - whether that means leading larger programs, deepening your platform delivery expertise, or expanding into broader operational leadership over time.
Who you’ll be working with and reporting toYou’ll report to our Product Lead for Internal Experience Platform and work closely with:Product Managers within Internal Experience
Engineering Managers, Tech Leads, and Staff Engineers
Partner teams across Risk, Support, Identity, and Sales Enablement
Our team is highly collaborative and focused on building shared internal foundations. You’ll also partner with teams across the wider Product and Engineering organisation to ensure successful delivery and adoption
A quick heads-up: this role will close on February 26th.
We're keeping the application window short to ensure we can give every candidate the attention they deserve.
So if you're even slightly tempted, don't overthink it, apply today
The interview processWe want to ensure you are set-up for success and understand what will be expected of you. If your application is successful, our interview process is as follows:
Intro Call (30 min) – Chat with a Talent Partner to discuss the role and your background.
Hiring Manager Interview (60 min) – Meet your future manager and Product Lead to review your domain experience and skills.
Take-Home Case Study – Solve a fictional product challenge, then present your solution to a panel in a 1 hour session. We’ll assess your problem-solving, product thinking, and strategic reasoning.
Executive Interview (30 min) – Conversation with our CPO about product strategy and vision, plus discussion of your leadership, stakeholder management, and execution experience.
Application care: every single application we receive is reviewed by a human (yes, hundreds of them) because we believe that candidates' efforts should be matched by an equal level of human care. This means that we expect a similar level of attention put into your application. Read and answer the application questions carefully, they make a huge difference in our decision-making process.
Profile to role fit: highlight most important aspects of the role, points that might get misunderstood, any specific industry requirements etc.
Show me the benefits!💳 Your own Pleo card (no more out-of-pocket spending!)
🍜 Lunch is on us for your work days - enjoy catered meals or receive a lunch allowance based on your local office
🏥 Comprehensive private healthcare - depending on your location, coverage options include Vitality, Alan or Médis
🌴 We offer 25 days of holiday + your public holidays
🏠 For our Team, we offer both hybrid and fully remote working options
🏖️ Option to purchase 5 additional days of holiday through a salary sacrifice
❤️🩹 We use MyndUp to give our employees access to free mental health and well-being support with great success so far
👶 Paid parental leave - we want to make sure that we're supportive of families and help you feel that you don't have to compromise your family due to work