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Production Manager @ Assist World

South AfricaOnsiteFull-timePosted 95 days ago

Opens on lever

About this role

Position Overview:We are hiring a highly organized Remote Production Manager to control our roofing production system once jobs are sold. This role owns scheduling, crew coordination, material readiness, documentation enforcement, and production KPI reporting. This is not an assistant role. This is production control.Primary Mission:Deliver 10+ roofs per week with strong schedule discipline, zero material delays, and less than 1% warrantycallbacks.

Core Responsibilities:1. Production Calendar OwnershipMaintain a live 2-week rolling install scheduleAssign crews based on capacity and efficiencyGroup installs geographically when possibleAdjust schedules proactively for weather and labor availability 2. Weather-Aware SchedulingMonitor rain, ice, snow, wind, and temperature thresholds dailyPrevent reactive rescheduling 3. Job File Readiness Gatekeeping (ServiceTitan)Verify signed contract, scope, deposit, photos, and notes before scheduling 4. Material Coordination + Warehouse PreparationCoordinate staging of bulk materials (drip edge, nails, pipe jacks, decking, lumber)Prevent install delays due to shortages 5. SRS Roof Hub Documentation EnforcementVerify required photo documentation for every installJobs cannot close without compliance 6. CompanyCam Client TransparencySend live project links so clients can track progress in real time 7. Change Order CoordinationDocument change orders in ServiceTitanCoordinate pricing approval through Ops ManagerCoordinate vendor pickup for change orders 8. Weekly KPI ReportingSubmit production scorecard every Friday by 5 PM CST

Skills

Must Have:Preferred:Performance Standards:Virtual Assistant / Full - TimeOperations

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