About this role
The Client Success Intern for Experian Verification Solutions will build relationships, find and address risk, and expand client product adoption. You will be client-facing and have close collaboration with our teams. You will work under the Director of Client Implementation & Success.
Responsibilities:
Monitor client volume trends and identify changes or anomalies affecting performance.Resolve client issues, including inquiries and escalations.Participate in scheduled client calls to support issue resolution, solution agreement, and relationship management.Distribute weekly/monthly volume reports, AUP and batch reports.Perform access portal demos for assigned clients.Collaborate with cross‑functional teams (Sales, Operations, Product, and Client Success) to develop projects.Support efforts aimed at driving volume growth, improving efficiency, and enhancing client performance. Currently enrolled in a minimum of a Bachelor's program in Business or related field of studyReturn to school in Fall 2026 to complete degreeAnalytical, problem-solving, and dot-connecting skills with the ability to develop awareness Benefits/Perks:
Fully remoteVolunteer Time OffGreat compensationFlexible work scheduleEligible for 401(k) participation in 90 daysAt Experian, our people and culture set us apart. We're deeply committed to creating an environment where everyone feels they belong and can excel. From inclusion and authenticity to work/life balance, development, wellness, collaboration, and recognition, we focus on what truly matters. Our people-first approach has earned us global recognition: World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ 2025 in 26 countries, and Glassdoor Best Places to Work 2024, among others.
Want to see what life at Experian is really like? Explore Experian Life on social or visit our Careers Site.
Our compensation reflects the cost of labor across several U.S. geographic markets. The hourly pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education.
Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
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