About this role
<table class="MsoNormalTable" style="border-collapse:collapse;border:none" border="1" cellspacing="0" cellpadding="0"> <tbody> <tr> <td style="width:6.65in;border:solid black 1.0pt;background-color:#d9d9d9;padding:0.0in 5.4pt 0.0in 5.4pt" valign="top"> <p style="margin:2.0pt 0.0in 1.0pt;font-size:10.0pt;font-family:Calibri, sans-serif;color:#262626;font-weight:bold"><span style="font-size:11.0pt;font-family:Arial, sans-serif">Summary:</span></p> </td> </tr> <tr> <td style="width:6.65in;border:solid black 1.0pt;border-top:none;background-color:white;padding:0.0in 5.4pt 0.0in 5.4pt" valign="top"> <p style="margin:0.0in;font-size:7.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt;color:black">Must possess or be able to develop subject matter expertise of STULZ Precision Cooling and Ultrasonic Humidification products. The technician must possess a strong aptitude to master new product technologies, electrical schematics, and product/controls integration. Must reliably provide Factory Authorized Services including: Start-up, Basic Product training, Commissioning Assistance, Preventive Maintenance, Diagnostic, Break/fix, and BMS interface. Must possess and consistently demonstrate a strong work ethic and excellent time management, customer service, computer, verbal, and writing skills. The technician must accurately report all quality assurance, installation and application deficiencies affecting warranty or unit performance.</span></p> </td> </tr> <tr> <td style="width:6.65in;border:solid black 1.0pt;border-top:none;background-color:#d9d9d9;padding:0.0in 5.4pt 0.0in 5.4pt"> <p style="margin:0.0in;font-size:7.0pt;font-family:Arial, sans-serif"><strong><span style="font-size:11.0pt;color:black">Essential Duties and Responsibilities:</span></strong></p> </td> </tr> <tr> <td style="width:6.65in;border:solid black 1.0pt;border-top:none;background-color:white;padding:0.0in 5.4pt 0.0in 5.4pt"> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:7.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt;color:black">Provide technical support via phone when not scheduled for service</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:7.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt;color:black">Coordinate the status of all service activity with Field Service Coordinators</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:7.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt;color:black">Review in advance any technical information required for scheduled service</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:7.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt;color:black">Minimize costs to the company from service and warranty transactions</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:7.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt;color:black">Thoroughly document all service activity and promptly submit all reports</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:7.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt;color:black">Provide follow-up documentation to customers from site visits for start-up, warranty, and performance evaluations</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:7.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt;color:black">Report all expenses accurately and promptly</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:7.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt;color:black">Maintain vehicle inventory as necessary</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:7.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt;color:black">Available for overtime and off-hour assignments</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:7.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt;color:black">Available for travel as assigned</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:7.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt;color:black">Attend Product Training sessions as assigned</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:7.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt;color:black">Other duties as assigned</span></li> </ul> </td> </tr> <tr> <td style="width:6.65in;border:solid black 1.0pt;border-top:none;background-color:#d9d9d9;padding:0.0in 5.4pt 0.0in 5.4pt"> <p style="margin:2.0pt 0.0in 1.0pt;font-size:10.0pt;font-family:Calibri, sans-serif;color:#262626;font-weight:bold"><span style="font-size:11.0pt;font-family:Arial, sans-serif;color:black">Qualifications:</span></p> </td> </tr> <tr> <td style="width:6.65in;border:solid black 1.0pt;border-top:none;background-color:white;padding:0.0in 5.4pt 0.0in 5.4pt"> <p style="margin:0.0in;font-size:7.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt;color:black">To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</span></p> </td> </tr> <tr> <td style="width:6.65in;border:solid black 1.0pt;border-top:none;background-color:#d9d9d9;padding:0.0in 5.4pt 0.0in 5.4pt"> <p style="margin:0.0in;font-size:7.0pt;font-family:Arial, sans-serif"><strong><span style="font-size:11.0pt;color:black">Education/Experience:</span></strong></p> </td> </tr> <tr> <td style="width:6.65in;border:solid black 1.0pt;border-top:none;background-color:white;padding:0.0in 5.4pt 0.0in 5.4pt"> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:7.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt;color:black">High School Diploma and 1-2 years trade school education in HVAC/R and related areas.</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:7.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt;color:black">Or 7 years related experience in the HVAC/R industry.</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:7.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt;color:black">Or Journeyman/Master HVAC trade license</span></li> </ul> </td> </tr> <tr> <td style="width:6.65in;border:solid black 1.0pt;border-top:none;background-color:#d9d9d9;padding:0.0in 5.4pt 0.0in 5.4pt"> <p style="margin:0.0in;font-size:7.0pt;font-family:Arial, sans-serif"><strong><span style="font-size:11.0pt;color:black">Certificates, Licenses, Registrations:</span></strong></p> </td> </tr> <tr> <td style="width:6.65in;border:solid black 1.0pt;border-top:none;background-color:white;padding:0.0in 5.4pt 0.0in 5.4pt"> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:7.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt;color:black">Type II EPA certification for the handling and reclamation of refrigerants</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:7.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt;color:black">Valid Driver’s License with a good driving record</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:7.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt;color:black">Must be in the process of training to attain or currently hold a Journeyman’s License for HVAC or equivalent license.</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:7.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt;color:black">OSHA10 Training</span></li> </ul> </td> </tr> <tr> <td style="width:6.65in;border:solid black 1.0pt;border-top:none;background-color:#d9d9d9;padding:0.0in 5.4pt 0.0in 5.4pt"> <p style="margin:0.0in;font-size:7.0pt;font-family:Arial, sans-serif"><strong><span style="font-size:11.0pt;color:black">Language Skills: </span></strong></p> </td> </tr> <tr> <td style="width:6.65in;border:solid black 1.0pt;border-top:none;background-color:white;padding:0.0in 5.4pt 0.0in 5.4pt"> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:7.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt;color:black">Ability to read and follow written instructions</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:7.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt;color:black">Ability to speak effectively with employees of the organization</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:7.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt;color:black">Ability to work from verbal instruction</span></li> </ul> </td> </tr> <tr> <td style="width:6.65in;border:solid black 1.0pt;border-top:none;background-color:#d9d9d9;padding:0.0in 5.4pt 0.0in 5.4pt"> <p style="margin:0.0in;font-size:7.0pt;font-family:Arial, sans-serif"><strong><span style="font-size:11.0pt;color:black">Mathematical Skills:</span></strong></p> </td> </tr> <tr> <td style="width:6.65in;border:solid black 1.0pt;border-top:none;background-color:white;padding:0.0in 5.4pt 0.0in 5.4pt"> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:7.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt;color:black">Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals</span></li> </ul> </td> </tr> <tr> <td style="width:6.65in;border:solid black 1.0pt;border-top:none;background-color:#d9d9d9;padding:0.0in 5.4pt 0.0in 5.4pt"> <p style="margin:0.0in;font-size:7.0pt;font-family:Arial, sans-serif"><strong><span style="font-size:11.0pt;color:black">Physical Requirements:</span></strong></p> </td> </tr> <tr> <td style="width:6.65in;border:solid black 1.0pt;border-top:none;background-color:white;padding:0.0in 5.4pt 0.0in 5.4pt"> <p style="margin:0.0in;font-size:7.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt;color:black">The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.</span></p> <p style="margin:0.0in;font-size:7.0pt;font-family:Arial, sans-serif"> </p> <p style="margin:0.0in;font-size:7.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt;color:black">While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee is frequently required to walk and climb or balance. The employee must be able to climb ladders and work at heights. The employee must be able to life and/or move up to 50 pounds. Specific vision ability required by this job includes close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to travel by air to various job sites.</span></p> </td> </tr> <tr> <td style="width:6.65in;border:solid black 1.0pt;border-top:none;background-color:#d9d9d9;padding:0.0in 5.4pt 0.0in 5.4pt"> <p style="margin:0.0in;font-size:7.0pt;font-family:Arial, sans-serif"><strong><span style="font-size:11.0pt;color:black">Work Environment:</span></strong></p> </td> </tr> <tr> <td style="width:6.65in;border:solid black 1.0pt;border-top:none;background-color:white;padding:0.0in 5.4pt 0.0in 5.4pt" valign="top"> <p style="margin:0.0in;font-size:7.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt;color:black">The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.</span></p> <p style="margin:0.0in;font-size:7.0pt;font-family:Arial, sans-serif"> </p> <p style="margin:0.0in;font-size:7.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt;color:black">While performing the duties of this job, the employee is regularly exposed to an office environment with occasional exposure to a manufacturing and warehouse environment. </span></p> </td> </tr> </tbody> </table> <p> </p>