Manager - Plant Quality Assurance (CEAT_JR_182) (NAGPUR, MH, IN) @ RPG Enterprises Ltd.

<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">External Job Description</H2> </div><div><p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Role: TL Plant Process QA<br>Position: Manager – OEM QA<br>Department: Quality Assurance | Grade: M2<br>Reporting To: GM – Quality Assurance</p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><u>Purpose</u></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Ensure product quality as per defined process standards by minimizing defects, rework, and waste, while driving continuous improvement and enhancing customer satisfaction.</p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><u>Key Performance Areas (KPAs)</u></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Improve in-process quality<br>Reduce rejection, rework, and COPQ<br>Resolve customer complaints<br>Ensure effective audits and drive improvement initiatives</p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><u>Responsibilities</u></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong>Strategic</strong><br>Lead and guide shift quality teams<br>Support execution of plant quality strategy</p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong>Plant Quality</strong><br>Plan and monitor inspections and control plans<br>Conduct audits and review key process parameters<br>Drive corrective and preventive actions (CAPA)<br>Manage rejections, rework, and process deviations<br>Collaborate with Production, Design, and Vendors<br>Support calibration and quality cost tracking</p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong>Customer &amp; OEM</strong><br>Manage OEM interface and customer interactions<br>Handle complaints with structured analysis and closure<br>Participate in customer reviews and build confidence<br><strong>MIS &amp; Compliance</strong><br>Update SAP and generate reports<br>Track key quality metrics<br>Ensure compliance with IATF, ISO, and BIS standards</p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong>Digital &amp; Analytics</strong><br>Use Power BI, Tableau, and SAP<br>Drive dashboards, automation, and digital initiatives<br><strong>OEM / PPAP &amp; MR</strong><br>Manage PPAP, APQP, PFMEA, SPC, and MSA<br>Handle customer audits and scorecards<br>Act as Management Representative (MR) for QMS</p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong>PDI &amp; Audit</strong><br>Ensure PDI effectiveness<br>Reduce final rejections<br>Conduct product and process audits</p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong>Education &amp; Experience</strong></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">B.E./B.Tech with relevant quality certifications and 10+ years of experience in manufacturing quality.</p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Competencies</H2> </div><div><div>Managing Performance</div><div>Acting Decisively</div><div>Driving Continuous Improvement</div><div>Building &amp; Supporting Teams</div><div>Critical Thinking</div><div>Communicating Effectively</div><div>Solving Complex Problems</div></div></div></div>