About this role
<h3>Key Responsibilities</h3> <ul> <li>Lead and manage laboratory operations, ensuring testing is conducted as per applicable standards and procedures.</li> <li>Develop and maintain testing standards, methods, and procedures for Rubber & E-Beam products.</li> <li>Ensure technical validity, accuracy, integrity, and confidentiality of test results and customer information.</li> <li>Manage calibration, preventive maintenance, measurement uncertainty, and control of testing equipment and reference standards.</li> <li>Oversee test data management, quality records, proficiency testing, inter-laboratory comparisons, and customer satisfaction surveys.</li> <li>Conduct quality control checks, repeatability studies, root cause analysis, and corrective actions for non-conforming test results.</li> <li>Ensure compliance with ISO, IEC, customer specifications, and other national/international standards.</li> <li>Lead quality assurance activities from raw material inspection to finished product approval.</li> <li>Drive continuous improvement initiatives through Lean, Six Sigma, TQM, and process optimization programs.</li> <li>Manage in-house type testing facilities, testing documentation, compliance reports, and Quality Assurance Plans (QAP).</li> <li>Develop QA systems and processes for new product development and manufacturing excellence.</li> <li>Coordinate with national and international laboratories for type and special testing requirements.</li> <li>Act as the key interface for customer audits, quality concerns, complaint resolution, and customer satisfaction initiatives.</li> <li>Lead internal and external audits, Management Review actions, and ensure timely closure of observations.</li> <li>Train, mentor, and develop quality personnel while promoting a culture of quality, safety, and continuous improvement.</li> <li>Represent the organization in industry forums, quality circles, and technical committees.</li> <li>Ensure compliance with health, safety, environmental, and housekeeping requirements across laboratory and quality functions.</li> </ul>