About this role
<p style="margin:6.0pt 0.0cm;font-size:10.0pt;font-family:'AmcorPro Light'"><strong>Job Title: Internal Sales Administrator (Full-Time)</strong></p> <p style="margin:6.0pt 0.0cm;font-size:10.0pt;font-family:'AmcorPro Light'"><strong>Location: Leominster, Herefordshire, UK</strong></p> <p style="margin:6.0pt 0.0cm;font-size:10.0pt;font-family:'AmcorPro Light'"><strong>Company Overview:</strong></p> <p style="margin:6.0pt 0.0cm;font-size:10.0pt;font-family:'AmcorPro Light'">We are a global leader in the manufacture of flexible polythene products, serving a diverse range of industries including packaging, agriculture, construction, and healthcare. With a strong commitment to innovation, sustainability, and customer satisfaction, we are seeking a skilled and experienced Internal Sales Administrator to join our dynamic team in the Agricultural sector on full-time basis. Consideration would also be given to applicants requiring flexible or part-time hours that can fit with the seasonal demand of our business, offering additional hours when required.</p> <p style="margin:6.0pt 0.0cm;font-size:10.0pt;font-family:'AmcorPro Light'"><strong>Role Overview:</strong></p> <p style="margin:6.0pt 0.0cm;font-size:10.0pt;font-family:'AmcorPro Light'">As an Internal Sales Administrator, you will play a key role in supporting our sales operations, including our export markets. You will be responsible for administrating customer accounts, processing orders, coordinating with manufacturing, logistics and finance to ensure that delivery dates are achieved. This role is ideal for someone with a strong background in internal sales.</p> <div style="text-align:center;margin:6.0pt 0.0cm;font-size:10.0pt;font-family:'AmcorPro Light'" align="center"><hr style="width:576.0pt;color:#d6d6d6" align="center" size="0" width="768"></div> <p style="margin:6.0pt 0.0cm;font-size:10.0pt;font-family:'AmcorPro Light'"><strong>Key Responsibilities to Include :</strong></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="margin-top:6.0pt;margin-right:0.0cm;margin-bottom:6.0pt;font-size:10.0pt;font-family:'AmcorPro Light'">Act as the primary point of contact for sales enquiries.</li> <li style="margin-top:6.0pt;margin-right:0.0cm;margin-bottom:6.0pt;font-size:10.0pt;font-family:'AmcorPro Light'">Process customer orders accurately and efficiently using the company’s ERP/CRM systems.</li> <li style="margin-top:6.0pt;margin-right:0.0cm;margin-bottom:6.0pt;font-size:10.0pt;font-family:'AmcorPro Light'">Track and manage orders from receipt through to delivery, updating customers as required.</li> <li style="margin-top:6.0pt;margin-right:0.0cm;margin-bottom:6.0pt;font-size:10.0pt;font-family:'AmcorPro Light'">Liaise with production, logistics, and finance teams to ensure timely delivery and invoicing.</li> <li style="margin-top:6.0pt;margin-right:0.0cm;margin-bottom:6.0pt;font-size:10.0pt;font-family:'AmcorPro Light'">Prepare and manage export documentation including customs invoices, packing lists, certificates of origin, and any other documents required to expedite delivery into overseas territories.</li> <li style="margin-top:6.0pt;margin-right:0.0cm;margin-bottom:6.0pt;font-size:10.0pt;font-family:'AmcorPro Light'">Maintain and update accurate customer records, pricing, and product information.</li> <li style="margin-top:6.0pt;margin-right:0.0cm;margin-bottom:6.0pt;font-size:10.0pt;font-family:'AmcorPro Light'">Support the sales team with quotations, lead times, and customer communications.</li> <li style="margin-top:6.0pt;margin-right:0.0cm;margin-bottom:6.0pt;font-size:10.0pt;font-family:'AmcorPro Light'">Monitor and report on order status, delivery schedules, and customer feedback.</li> <li style="margin-top:6.0pt;margin-right:0.0cm;margin-bottom:6.0pt;font-size:10.0pt;font-family:'AmcorPro Light'">Assist with resolving customer queries and complaints in a professional and timely manner.</li> <li style="margin-top:6.0pt;margin-right:0.0cm;margin-bottom:6.0pt;font-size:10.0pt;font-family:'AmcorPro Light'">Contribute to continuous improvement initiatives within the sales administration function.</li> </ul> <div style="text-align:center;margin:6.0pt 0.0cm;font-size:10.0pt;font-family:'AmcorPro Light'" align="center"><hr style="width:576.0pt;color:#d6d6d6" align="center" size="0" width="768"></div> <p style="margin:6.0pt 0.0cm;font-size:10.0pt;font-family:'AmcorPro Light'"><strong>Requirements:</strong></p> <p style="margin:6.0pt 0.0cm;font-size:10.0pt;font-family:'AmcorPro Light'"><strong>Essential:</strong></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="margin-top:6.0pt;margin-right:0.0cm;margin-bottom:6.0pt;font-size:10.0pt;font-family:'AmcorPro Light'">Proven experience in internal sales administration, ideally within a manufacturing or industrial environment.</li> <li style="margin-top:6.0pt;margin-right:0.0cm;margin-bottom:6.0pt;font-size:10.0pt;font-family:'AmcorPro Light'">Excellent communication and interpersonal skills.</li> <li style="margin-top:6.0pt;margin-right:0.0cm;margin-bottom:6.0pt;font-size:10.0pt;font-family:'AmcorPro Light'">Very high level of accuracy and attention to detail.</li> <li style="margin-top:6.0pt;margin-right:0.0cm;margin-bottom:6.0pt;font-size:10.0pt;font-family:'AmcorPro Light'">Proficient in Microsoft Office.</li> <li style="margin-top:6.0pt;margin-right:0.0cm;margin-bottom:6.0pt;font-size:10.0pt;font-family:'AmcorPro Light'">Ability to work independently and manage multiple tasks to meet deadlines.</li> <li style="margin-top:6.0pt;margin-right:0.0cm;margin-bottom:6.0pt;font-size:10.0pt;font-family:'AmcorPro Light'">Flexible and adaptable approach to working hours and responsibilities.</li> </ul> <p style="margin:6.0pt 0.0cm;font-size:10.0pt;font-family:'AmcorPro Light'"><strong> </strong></p> <p style="margin:6.0pt 0.0cm;font-size:10.0pt;font-family:'AmcorPro Light'"><strong> </strong></p> <p style="margin:6.0pt 0.0cm;font-size:10.0pt;font-family:'AmcorPro Light'"><strong>Desirable:</strong></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="margin-top:6.0pt;margin-right:0.0cm;margin-bottom:6.0pt;font-size:10.0pt;font-family:'AmcorPro Light'">Understanding of export process, documentation, and legislation, to include Incoterms and customs procedures.</li> <li style="margin-top:6.0pt;margin-right:0.0cm;margin-bottom:6.0pt;font-size:10.0pt;font-family:'AmcorPro Light'">Experience in Datawarehouse/pivot tables.</li> <li style="margin-top:6.0pt;margin-right:0.0cm;margin-bottom:6.0pt;font-size:10.0pt;font-family:'AmcorPro Light'">Experience of Navision ERP.</li> <li style="margin-top:6.0pt;margin-right:0.0cm;margin-bottom:6.0pt;font-size:10.0pt;font-family:'AmcorPro Light'">Experience of Salesforce CRM.</li> </ul> <p style="margin:6.0pt 0.0cm 6.0pt 36.0pt;font-size:10.0pt;font-family:'AmcorPro Light'"> </p> <p style="margin:6.0pt 0.0cm;font-size:10.0pt;font-family:'AmcorPro Light'"><strong>Working Hours:</strong></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="margin-top:6.0pt;margin-right:0.0cm;margin-bottom:6.0pt;font-size:10.0pt;font-family:'AmcorPro Light'">Full-time (although consideration would be given to flexible/part-time working for the right candidate)</li> <li style="margin-top:6.0pt;margin-right:0.0cm;margin-bottom:6.0pt;font-size:10.0pt;font-family:'AmcorPro Light'">On-site working in our Leominster offices</li> </ul> <div style="text-align:center;margin:6.0pt 0.0cm;font-size:10.0pt;font-family:'AmcorPro Light'" align="center"><hr style="width:576.0pt;color:#d6d6d6" align="center" size="0" width="768"></div> <p style="margin:6.0pt 0.0cm;font-size:10.0pt;font-family:'AmcorPro Light'"><strong>Benefits:</strong></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="margin-top:6.0pt;margin-right:0.0cm;margin-bottom:6.0pt;font-size:10.0pt;font-family:'AmcorPro Light'">Competitive salary.</li> <li style="margin-top:6.0pt;margin-right:0.0cm;margin-bottom:6.0pt;font-size:10.0pt;font-family:'AmcorPro Light'">Opportunities for professional development.</li> <li style="margin-top:6.0pt;margin-right:0.0cm;margin-bottom:6.0pt;font-size:10.0pt;font-family:'AmcorPro Light'">Supportive and inclusive team environment.</li> <li style="margin-top:6.0pt;margin-right:0.0cm;margin-bottom:6.0pt;font-size:10.0pt;font-family:'AmcorPro Light'">Employee benefits package including pension, holiday entitlement, and wellness initiatives.</li> </ul>