About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="word-wrap:break-word"><H2 style="margin:0.0px"><b>About BT</b></H2> </div><div><p style="margin:0.0cm;line-height:115%;Century Gothic', sans-serif">BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers. </p> <p style="margin:0.0cm;line-height:115%;Century Gothic', sans-serif"> </p> <p style="margin:0.0cm;line-height:115%;Century Gothic', sans-serif">BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive. </p> <p style="margin:0.0cm;line-height:115%;Century Gothic', sans-serif"> </p> <p style="margin:0.0cm;line-height:115%;Century Gothic', sans-serif">Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.</p> <p style="margin:0.0cm;line-height:115%;Century Gothic', sans-serif"> </p> <p>We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="word-wrap:break-word"><H2 style="margin:0.0px"><b>About the role</b></H2> </div><div><p style="margin:0.0cm 0.0cm 0.0cm 36.0pt;line-height:115%;Century Gothic', sans-serif"><strong>Specific business area</strong><br>This role sits within the Unified Communications (UC) design team, part of the Digital Workplace domain. The team delivers solutions across platforms such as Microsoft Teams, Zoom, Cisco Webex Calling, and AudioCodes.</p> <p style="margin:0.0cm 0.0cm 0.0cm 36.0pt;line-height:115%;Century Gothic', sans-serif"> </p> <p style="margin:0.0cm 0.0cm 0.0cm 36.0pt;line-height:115%;Century Gothic', sans-serif"><strong>Impact of the role</strong><br>You will play a key role in designing and delivering reliable communication solutions for customers. Your work will directly improve customer experience by ensuring smooth migrations and high-quality outcomes, while also supporting business growth through scalable and reusable designs.</p> <p style="margin:0.0cm 0.0cm 0.0cm 36.0pt;line-height:115%;Century Gothic', sans-serif"> </p> <p style="margin:0.0cm 0.0cm 0.0cm 36.0pt;line-height:115%;Century Gothic', sans-serif"><strong>Link to strategy</strong><br>This role supports the organisation’s strategy to modernise communication services, drive standardisation, and improve delivery quality. It contributes to customer satisfaction, operational efficiency, and growth through upsell opportunities and strong technical consultancy.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="word-wrap:break-word"><H2 style="margin:0.0px"><b>What you’ll be doing</b></H2> </div><div><p style="margin:0.0cm;line-height:115%;Century Gothic', sans-serif"><strong>You will</strong></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;Century Gothic', sans-serif">design Unified Communications solutions across multiple platforms and customers</li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;Century Gothic', sans-serif">create design documents such as High-Level Designs (HLDs), Low-Level Designs (LLDs), and call flow diagrams</li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;Century Gothic', sans-serif">gather customer requirements and translate them into clear technical designs</li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;Century Gothic', sans-serif">lead technical activities during migration and transformation projects</li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;Century Gothic', sans-serif">ensure solutions are delivered right first time and meet customer expectations</li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;Century Gothic', sans-serif">work closely with project managers to plan and deliver migrations</li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;Century Gothic', sans-serif">collaborate with internal teams, customers, and third-party suppliers to deliver solutions</li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;Century Gothic', sans-serif">act as a point of contact for technical guidance during delivery</li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;Century Gothic', sans-serif">support the development of design standards and best practices</li> <li style="line-height:115%;margin:0.0cm 0.0cm 0.0cm 0.0px;Century Gothic', sans-serif">You will improve efficiency by reusing and standardising designs, using continuous improvement techniques</li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;Century Gothic', sans-serif">provide technical advice to account teams and suggest improvements or new solutions</li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;Century Gothic', sans-serif">support opportunities to expand services and add value for customers</li> </ul> <p style="margin:0.0cm;line-height:115%;Century Gothic', sans-serif"> </p> <p style="margin:0.0cm;line-height:115%;Century Gothic', sans-serif"> </p> <p style="margin:0.0cm;line-height:115%;Century Gothic', sans-serif"><strong>You may </strong></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;Century Gothic', sans-serif">lead virtual teams of technical experts on complex projects</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="word-wrap:break-word"><H2 style="margin:0.0px"><b>Essential Skills / Experience</b></H2> </div><div><ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="margin-top:0.0cm;margin-bottom:0.0cm;line-height:115%;margin-right:0.0cm;Century Gothic', sans-serif">Experience working with Unified Communications technologies (e.g. Microsoft Teams, Zoom, Webex Calling, Cisco, Avaya)</li> <li style="margin-top:0.0cm;margin-bottom:0.0cm;line-height:115%;margin-right:0.0cm;Century Gothic', sans-serif">Good understanding of voice technologies and SIP protocol</li> <li style="margin-top:0.0cm;margin-bottom:0.0cm;line-height:115%;margin-right:0.0cm;Century Gothic', sans-serif">Experience creating technical designs and documentation</li> <li style="margin-top:0.0cm;margin-bottom:0.0cm;line-height:115%;margin-right:0.0cm;Century Gothic', sans-serif">Experience working on migration or transformation projects</li> <li style="margin-top:0.0cm;margin-bottom:0.0cm;line-height:115%;margin-right:0.0cm;Century Gothic', sans-serif">Ability to solve problems and make clear technical decisions</li> <li style="margin-top:0.0cm;margin-bottom:0.0cm;line-height:115%;margin-right:0.0cm;Century Gothic', sans-serif">Strong communication skills and ability to work with different teams</li> <li style="margin-top:0.0cm;margin-bottom:0.0cm;line-height:115%;margin-right:0.0cm;Century Gothic', sans-serif">Ability to take ownership and deliver work independently</li> <li style="margin-top:0.0cm;margin-bottom:0.0cm;line-height:115%;margin-right:0.0cm;Century Gothic', sans-serif">Strong Experience with Session Border Controllers, AudioCodes preferred</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="word-wrap:break-word"><H2 style="margin:0.0px"><b>Desirable Skills / Experience</b></H2> </div><div><ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="margin-top:0.0cm;margin-bottom:0.0cm;line-height:115%;margin-right:0.0cm;Century Gothic', sans-serif">Hands-on experience with Microsoft Teams Voice, Zoom Phone, or Cisco Webex Calling</li> <li style="margin-top:0.0cm;margin-bottom:0.0cm;line-height:115%;margin-right:0.0cm;Century Gothic', sans-serif">Experience working in multi-vendor environments</li> <li style="margin-top:0.0cm;margin-bottom:0.0cm;line-height:115%;margin-right:0.0cm;Century Gothic', sans-serif">Additional European language skills (e.g. French, German)</li> <li style="margin-top:0.0cm;margin-bottom:0.0cm;line-height:115%;margin-right:0.0cm;Century Gothic', sans-serif">Experience leading technical work or supporting other engineers</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="word-wrap:break-word"><H2 style="margin:0.0px"><b>Our Package</b></H2> </div><div><p style="margin:0.0cm;line-height:115%;Century Gothic', sans-serif"><strong> Compensation and benefits:</strong></p> <p style="margin:0.0cm;line-height:115%;Century Gothic', sans-serif">• Attractive salary</p> <p style="margin:0.0cm;line-height:115%;Century Gothic', sans-serif">• Company car / car allowance</p> <p style="margin:0.0cm;line-height:115%;Century Gothic', sans-serif">• Cafeteria package - HUF 600,000/ year</p> <p style="margin:0.0cm;line-height:115%;Century Gothic', sans-serif">• Performance-based bonus</p> <p style="margin:0.0cm;line-height:115%;Century Gothic', sans-serif">• Comprehensive private health care package for all the employees, which can be extended to family members</p> <p style="margin:0.0cm;line-height:115%;Century Gothic', sans-serif">• Nursery support for mothers returning from maternity</p> <p style="margin:0.0cm;line-height:115%;Century Gothic', sans-serif">• Extended paternity leave: 10+10 day fully paid days</p> <p style="margin:0.0cm;line-height:115%;Century Gothic', sans-serif">• Commuting allowance</p> <p style="margin:0.0cm;line-height:115%;Century Gothic', sans-serif">• Home office allowance</p> <p style="margin:0.0cm;line-height:115%;Century Gothic', sans-serif">• Employee discount opportunities</p> <p style="margin:0.0cm;line-height:115%;Century Gothic', sans-serif">• Highly affordable mobile packages for the family as well</p> <p style="margin:0.0cm;line-height:115%;Century Gothic', sans-serif"> </p> <p style="margin:0.0cm;line-height:115%;Century Gothic', sans-serif"><strong>Work atmosphere and community:</strong></p> <p style="margin:0.0cm;line-height:115%;Century Gothic', sans-serif">• New high-class offices both in Budapest and Debrecen</p> <p style="margin:0.0cm;line-height:115%;Century Gothic', sans-serif">• Wide-range of company and community programmes (including support for different sport activities)</p> <p style="margin:0.0cm;line-height:115%;Century Gothic', sans-serif"> </p> <p style="margin:0.0cm;line-height:115%;Century Gothic', sans-serif"> </p> <p style="margin:0.0cm;line-height:115%;Century Gothic', sans-serif"><strong>Flexibility:</strong></p> <p style="margin:0.0cm;line-height:115%;Century Gothic', sans-serif">• Family-friendly culture</p> <p style="margin:0.0cm;line-height:115%;Century Gothic', sans-serif">• Smart working approach (hybrid working model, 3 together, 2 wherever)</p></div></div></div>