About this role
<p style="margin-bottom:11.0px"><span style="color:#000000"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">For 80 years, Murata Electronics has been a tireless innovator, committed to developing technologies that profoundly change the world around us. Our solutions are inside more state-of-the-art products than you may imagine. Additionally, we enable other global companies to turn their visions into reality – from mobile communications to computers and networking, medical devices to power solutions, smart home technologies to automotive electronics. Our past innovations drive today's technology – and our present innovations are shaping tomorrow's.</span></span></span></p> <p style="margin-bottom:11.0px"> </p> <p style="margin-bottom:11.0px"><span style="color:#000000"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Whatever the future holds, you can be sure that Murata will be a part of it.</span></span></span></p> <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Why Consider This Job Opportunity</H2> </div><div><p><span style="color:black;font-family:arial, helvetica, sans-serif;font-size:12.0pt">The Sales Planner is responsible for providing customer satisfaction for their assigned accounts. Within the scope of Total Account Management, the Sales Planner serves as the link between the Customer, Sales, Logistics, and the Factory. The Sales Planner has the responsibility to maintain the integrity of the customer backlog and strive to meet our goal of 100% customer satisfaction of their account base.</span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Workplace Policy</H2> </div><div><p><span style="color:black;font-family:arial, helvetica, sans-serif;font-size:12.0pt">Hybrid from Irvine, CA.</span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">What To Expect (Essential Job Responsibilities)</H2> </div><div><ul type="disc"> <li style="color:black;font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="color:black;font-family:arial, helvetica, sans-serif;font-size:12.0pt">Demand Monitoring/Maintenance - Enter and maintain customer demand which includes creating and monitoring firm orders and forecasts, releasing new orders, monitoring backlogs, and processing change orders and cancellations. </span></li> <li style="color:black;font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="color:black;font-family:arial, helvetica, sans-serif;font-size:12.0pt">Supply Monitoring/Maintenance – Release purchase orders to the factory. Maintain factory backlog based on customer requirements including expedites, pushouts, and cancellations. Monitor inventory and take appropriate action to reduce the risk of excess inventory. </span></li> <li style="color:black;font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="color:black;font-family:arial, helvetica, sans-serif;font-size:12.0pt">Credits - Initiate special billing and credit requests with detailed explanations related to the root cause, and supply corrective action as appropriate.</span></li> <li style="color:black;font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="color:black;font-family:arial, helvetica, sans-serif;font-size:12.0pt">Inventory - Monitor slow-moving and excessive inventory. Maintain details related to the root cause of excess inventory and mitigate excess as well as slow moving inventory for assigned customers.</span></li> <li style="color:black;font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="color:black;font-family:arial, helvetica, sans-serif;font-size:12.0pt">Communication - notification for price discrepancies, backlog errors, and allocation quantity differences. Initiate communication with sales on discrepancies with customer order processing. Daily discussions with internal and external contacts regarding order status and shipment issues to support customers and resolve problems.</span></li> <li style="color:black;font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="color:black;font-family:arial, helvetica, sans-serif;font-size:12.0pt">Meet or exceed established KPI’s (Key Performance Indicators) for assigned accounts.</span></li> <li style="color:black;font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="color:black;font-family:arial, helvetica, sans-serif;font-size:12.0pt">Utilize established Excel and Web-based tools proactively to recognize exceptions or potential problems with customer demand.</span></li> <li style="color:black;font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="color:black;font-family:arial, helvetica, sans-serif;font-size:12.0pt">Maximize Murata’s competitive advantage through service while minimizing operational risk.</span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Miscellaneous Job Responsibilities</H2> </div><div><ul type="disc"> <li style="color:black;font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="color:black;font-family:arial, helvetica, sans-serif;font-size:12.0pt">Reports – Review all daily system-generated reports and take necessary actions to resolve problems and issues.</span></li> <li style="color:black;font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="color:black;font-family:arial, helvetica, sans-serif;font-size:12.0pt">Training – provide shadowing and training for new hires and account transfers as needed.</span></li> <li style="color:black;font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="color:black;font-family:arial, helvetica, sans-serif;font-size:12.0pt">Perform other job duties as assigned.</span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">What Is Required (Qualifications)</H2> </div><div><ul type="disc"> <li style="color:black;font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="color:black;font-family:arial, helvetica, sans-serif;font-size:12.0pt">High School Diploma or GED.</span></li> <li style="color:black;font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="color:black;font-family:arial, helvetica, sans-serif;font-size:12.0pt">1+ years of experience related to customer service, order management, or planning. </span></li> <li style="color:black;font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="color:black;font-family:arial, helvetica, sans-serif;font-size:12.0pt">Proficiency with Microsoft Excel and accurate data entry.</span></li> <li style="color:black;font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="color:black;font-family:arial, helvetica, sans-serif;font-size:12.0pt">Interpersonal skills including effective collaboration and communication skills. </span></li> <li style="color:black;font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="color:black;font-family:arial, helvetica, sans-serif;font-size:12.0pt">Ability to work in a team-oriented environment, provide a positive customer experience, high sense of urgency, ability to and multi-task, and strong organizational skills.</span></li> <li style="color:black;font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="color:black;font-family:arial, helvetica, sans-serif;font-size:12.0pt">Proficiency in judgment and problem-solving skills. </span></li> <li style="color:black;font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="color:black;font-family:arial, helvetica, sans-serif;font-size:12.0pt">Ability to adapt to ever-changing work priorities and environment while working among individuals from a wide variety of cultural backgrounds.</span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">How To Stand Out (Preferred Qualifications)</H2> </div><div><ul type="disc"> <li style="color:black;font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="color:black;font-family:arial, helvetica, sans-serif;font-size:12.0pt">Associate’s degree or higher.</span></li> <li style="color:black;font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="color:black;font-family:arial, helvetica, sans-serif;font-size:12.0pt">Experience working with third-party vendors and/or vendor-managed inventory.</span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Perks</H2> </div><div><div id="37__section_desc" tabindex="0"> <ul style="list-style-type:disc"> <li style="color:black;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="color:black;font-size:12.0pt;font-family:arial, helvetica, sans-serif">Comprehensive benefits package including medical, dental, and vision insurance.</span></li> <li style="color:black;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="color:black;font-size:12.0pt;font-family:arial, helvetica, sans-serif">Generous Paid Time Off including paid holidays and floating holidays.</span></li> <li style="color:black;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="color:black;font-size:12.0pt;font-family:arial, helvetica, sans-serif">401(k) employer match on retirement planning.</span></li> <li style="color:black;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="color:black;font-size:12.0pt;font-family:arial, helvetica, sans-serif">Hybrid working schedule for eligible positions.</span></li> <li style="color:black;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="color:black;font-size:12.0pt;font-family:arial, helvetica, sans-serif">Tuition reimbursement on approved programs.</span></li> <li style="color:black;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="color:black;font-size:12.0pt;font-family:arial, helvetica, sans-serif">Flexible and health spending accounts.</span></li> <li style="color:black;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="color:black;font-size:12.0pt;font-family:arial, helvetica, sans-serif">Talent Development program.</span></li> </ul> </div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Other</H2> </div><div><p><span style="font-family:arial, helvetica, sans-serif;font-size:8.0pt;color:black">Minimum Salary: $51,532</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:8.0pt;color:black">Maximum Salary: $74,077</span></p></div></div></div><p align="center"><span style="color:#000000"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Imagine the possibilities as a member of Murata's innovative global team.</span></span></span></p> <p align="center"><span style="color:#000000"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"> <b>Be an innovator - Join Murata!</b> <br> <b> Murata offers competitive compensation and comprehensive benefits. </b><br> <em> Equal Opportunity/Affirmative Action Employer - M/F/Disabilities/Veteran</em><em>s</em></span></span></span></p>