About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>About WFS</b></H2> </div><div><p><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 227 airport locations in 27 countries on 5 continents. Are you ready to take off on your next career with us?</span></span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Job Summary</b></H2> </div><div><p><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Worldwide Flight Services (WFS) has an exciting opportunity for a Regional Continuous Improvement Manager – MIA. The WFS CI team provides a common language, processes, and metrics across the enterprise which includes regular reviews of performance metrics to drive continuous improvement and strives for operational excellence across all business functional areas and processes by deploying Lean tools and Six Sigma principles. The Regional CI manager will play an active role in driving accelerated operating and financial performance through continuous process improvement and execution of improvement initiatives. The selected candidate will work closely with the CI Director and operational teams to develop and manage strategic initiatives. This position requires sound leadership, operations and productivity improvement knowledge, keen core finance and business acumen, and excellent communication and interpersonal skills.</span></span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Responsibilities</b></H2> </div><div><ul> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Be a liaison to the CI Director for the station</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Train, coach and facilitate Lean/Continuous Improvement (CI) concepts and principles e.g., Toyota Kata Process, Managing for Daily Improvement (MDI), A3 Thinking based on PDCA, Problem Solving, Cultural transformation, leadership standard work and additional tools/methodologies as directed</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Be a thought leader and provide lean/CI expertise to the CI Champions, Operations Managers, and department managers to develop business and departmental transformation plans based on value-stream thinking</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Train, facilitate and support the CI Champions and Operations in deploying and sustaining the WFS Value System, development of Strategic Projects for the facility, and drive supporting CI transformation plan to deliver strategic business goals.</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Be an active participant in CI Meetings at appropriate levels.</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Coach teams in the CI process and in identifying problems, developing effective countermeasures, and sustaining solutions</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Champion “Safety Excellence” by complying with all Safety rules/processes, supporting the Safety Elements, and driving the organization to utilize CI thinking to identify, solve and sustain problems within the Safety Pillar.</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Provide Lean/CI training and coaching to salaried and hourly employees on Lean/CI concepts, principles, tools such as A3 Thinking, Practical Problem Solving, Daily Management Boards, Visual Management, 5S, Standardized Work, Value Stream Mapping, TPM (TOTAL PRODUCTIVE MAINTENANCE) and other tools based on business need </span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Actively identify barriers to Lean/CI success and develop strategies to overcome and gain alignment. </span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Work with CI Champions and operations leaders to effectively measure and document the impact of process improvements on business results.</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Support the strategic growth strategy by supporting the deployment of the WFS Value System in acquired companies as directed</span></span></li> </ul> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Minimum Requirements</b></H2> </div><div><ul> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Bachelor’s degree strongly preferred or an equivalent level of experience.</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Must be comfortable interacting with, and coaching, individuals at various levels of an organization with the appropriate level of tact.</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Must have strong organizational skills.</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Must have an extremely high level of integrity and confidentiality.</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Prefer someone with experience working with multiple facilities simultaneously</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">As a regional role this role may require occasional travel to different cities (<10% travel)</span></span></li> </ul> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Preferred Skills</b></H2> </div><div><ul> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">3-5 years of experience that includes experience facilitating continuous improvement using lean tools and methodology and driving cultural transformations.</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Lean Six Sigma Green Belt Certification strongly preferred, which includes both the education, and hands on ability to lead teams and implement improvements. Will consider candidates with some experience who are willing to begin the process to obtain certification within 90 days (about 3 months) of the start date.</span></span></li> </ul> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Physical Requirements/Working Conditions</b></H2> </div><div><ul> <li><span style="font-family:Times New Roman, Times, serif"><span style="font-size:14.0px">Work is performed in an office environment, and a warehouse. It requires the ability to operate standard office equipment, as well as occasionally lift up to 25lbs.</span></span></li> </ul> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Perks & Benefits</b></H2> </div><div><ul><li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif"><em><b>Want your pay in advance? </b></em> Access your pay when you need it through DailyPay app!</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif"><em><b>Are you a top performer who thrives on recognition? </b></em> On the spot awards offered through the Awardco Platform including gift cards and more!</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif"><em><b>Need quality medical care? </b></em> Multiple options for both full and part-time employees!</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif"><em><b>Want WFS Employee Extras? </b></em>Travel Discounts, Pet insurance, Discount Shopping & More!</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif"><em><b>Looking to stay healthy and improve your life? </b></em>Wellness Programs offered to all employees!</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif"><em><b>Want to invest in your future? </b></em>401k program offered!</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif"><em><b>Looking to grow and have a career with us? </b></em> Opportunity for Internal Mobility and transfers available!</span></span></li> </ul> <p> </p> <p><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.</span></span></p></div></div></div>