About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Finality</H2> </div><div>Manage customer and/or supplier order portfolios and supervise customer deliveries.</div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Main Missions</H2> </div><div><b>1 - Manage shipments</b>- Oversee the proper execution of shipments<br>- Liaise with customers and give advance notification of any anomalies <br>- Ensure coherence of the order book. If anomalies are detected, notify a senior manager <br>- Analyse late deliveries weekly<br>- Publish results every day, at the end of each week and at the end of each month<br>- Occasionally print out shipment preparation lists to give to the store keeper<br>- Manage stock by checking the various indices during modifications <br>- Order suitable transportation means<br>- Update the customer closure calendar daily <br>- Inform the logistics department or the customer in the event of a non-compliance with production commitments, if there is a risk of delivery interruption<br><br><b>2 - Manage delivery calls</b><br>- Check that E.D.Is are correctly integrated<br>- Retrieve requests from the web<br>- Input requests that are not in E.D.I.<br>- Ensure that the order book is kept up-to-date<br><b>3 - Help to manage internal and external flows in certain organisations </b><br>- Help to create logistics department instruction sheets/procedures<br>- Report to the logistics manager<br>- Analyse causes and decide on suitable means and methods required to complete his/her assigned missions <br><strong>4 - Manage logistic customers claims on Customer web portal</strong></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Purpose</H2> </div><div><p>- Manage customer and/or supplier order portfolios and supervise customer deliveries </p> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Essential job functions</H2> </div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Abilities</H2> </div><div><p>- Ability to contact customers in person and possess excellent communications skills <br> Able to prioritize and operate proactively </p> </div></div></div>