About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:20.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Who We Are</b></H2> </div><div><p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">For more information on Singapore University of Social Sciences, please visit <a href="http://www.suss.edu.sg/">www.suss.edu.sg</a></span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:20.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>About the Job</b></H2> </div><div><p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Reporting to the Senior Manager (Gift Management & Administration), the position holder supports the advancement team by ensuring the accuracy, completeness and timeliness of donor, prospect and donation data in the fundraising database. As the Advancement Office is migrating to a new fundraising database, the position holder is expected to work with the team to review processes and provide analysis to ensure data standards are developed, implemented and adhered to, in order to maintain the integrity of the information which is critical as it will set the stage for the success of the new fundraising database. As such, this role is important in maintaining strong data hygiene practices, as this will support the team with accurate information to guide cultivation and stewardship activities.</span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:20.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>What You Will Be Doing</b></H2> </div><div><p><span style="text-decoration:underline;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif"><strong>Key Responsibilities:</strong></span></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Data Management & Data Entry</strong></span></p> <ul type="disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Review data migrated from current database to new database and perform checks to ensure accuracy of record.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Perform timely and accurate data entry and analysis of donor, prospect and donation information so that it is accurately reflected in the fundraising database.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Work closely with fundraisers and other internal stakeholders to verify and update donor and prospect information.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Update and maintain donor and prospect records, including pipeline and engagement activities, to ensure completeness and consistency for data integrity.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Conduct regular data checks to identify and rectify duplicate records, missing fields, and data inconsistencies.</span></li> </ul> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Data Hygiene & Quality Control</strong></span></p> <ul type="disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Develop and maintain clear documentation of data definitions, processes and standards to support consistent data practices across the teams.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Monitor data quality and implement data hygiene practices to ensure records remain accurate and updated.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Lead periodic database audits and data clean-up initiatives to strengthen data integrity.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Ensure adherence to established data standards and documentation practices.</span></li> </ul> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Process improvement & Administrative Support</strong></span></p> <ul type="disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Review existing data workflows and identify opportunities to improve operational efficiency and data management processes.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Maintain organised records and documentation relating to donor and prospect data.</span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:20.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Job Requirements</b></H2> </div><div><ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Bachelor’s degree in a related discipline or equivalent.</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">At least 3-5 years of relevant working experience in administrative or database management is preferred. </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Strong organisational skills with proven ability to analyse and perform to a high level of accuracy with attention to detail.</span></li> <li style="font-size:10.0pt"><span style="font-size:10.0pt">Ability to analyse data and manage large datasets effectively.</span></li> <li style="font-size:10.0pt"><span style="font-size:10.0pt">Experience with CRM systems is preferred.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Proficiency with Microsoft Office applications (Word, Excel, PowerPoint).</span></li> </ul></div></div></div>