YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, we’re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth – bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future. We are looking forward to hire SAP CRM-Technical Professionals in the following areas : Job Title: SAP CRM Technical Consultant - AMS Project (Technical & UI Specialist) Bachelor's degree in Information Technology, Computer Science, or a related field. <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="line-height:normal;margin:0.0cm 0.0cm 8.0pt 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif">Minimum of 6 - 7 years of experience as an SAP CRM Technical Consultant with a focus on both technical and UI aspects.</li> <li style="line-height:normal;margin:0.0cm 0.0cm 8.0pt 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif">In-depth technical knowledge of SAP CRM 7.0 EHP 2.0, including Activity Management, Marketing, Service, and ERMS.</li> <li style="line-height:normal;margin:0.0cm 0.0cm 8.0pt 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif">Strong UI/UX design and development skills.</li> <li style="line-height:normal;margin:0.0cm 0.0cm 8.0pt 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif">Excellent communication and interpersonal skills.</li> <li style="line-height:normal;margin:0.0cm 0.0cm 8.0pt 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif">Ability to work independently and as part of a team.</li> </ul> Preferred Skills: <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="line-height:normal;margin:0.0cm 0.0cm 8.0pt 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif">SAP certification in CRM.</li> <li style="line-height:normal;margin:0.0cm 0.0cm 8.0pt 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif">Experience with SAP UI technologies (e.g., SAPUI5, Fiori).</li> <li style="line-height:normal;margin:0.0cm 0.0cm 8.0pt 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif">Experience with other SAP modules (e.g., SAP ECC, SAP S/4HANA).</li> <li style="line-height:normal;margin:0.0cm 0.0cm 8.0pt 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif"> </li> </ul> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="line-height:normal;margin:0.0cm 0.0cm 8.0pt 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif">SAP CRM Implementation and Support: <ul style="list-style-type:circle;margin-bottom:0.0cm;margin-top:0.0px"> <li style="line-height:normal;margin:0.0cm 0.0cm 8.0pt 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif">Lead the technical implementation and support of SAP CRM 7.0 EHP 2.0 modules within the AMS framework.</li> <li style="line-height:normal;margin:0.0cm 0.0cm 8.0pt 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif">Develop and customize SAP CRM solutions to meet ongoing business requirements.</li> <li style="line-height:normal;margin:0.0cm 0.0cm 8.0pt 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif">Provide continuous technical support and maintenance for SAP CRM projects, including troubleshooting and resolving technical issues.</li> </ul> </li> <li style="line-height:normal;margin:0.0cm 0.0cm 8.0pt 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif">UI Design and Development: <ul style="list-style-type:circle;margin-bottom:0.0cm;margin-top:0.0px"> <li style="line-height:normal;margin:0.0cm 0.0cm 8.0pt 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif">Design and implement user-friendly interfaces for SAP CRM applications.</li> <li style="line-height:normal;margin:0.0cm 0.0cm 8.0pt 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif">Ensure the UI design aligns with user experience (UX) best practices and business requirements.</li> <li style="line-height:normal;margin:0.0cm 0.0cm 8.0pt 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif">Develop custom UI components and enhancements using SAP UI technologies (e.g., SAPUI5, Fiori).</li> </ul> </li> <li style="line-height:normal;margin:0.0cm 0.0cm 8.0pt 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif">Activity Management: <ul style="list-style-type:circle;margin-bottom:0.0cm;margin-top:0.0px"> <li style="line-height:normal;margin:0.0cm 0.0cm 8.0pt 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif">Design and implement technical and UI solutions for activity management processes within SAP CRM.</li> <li style="line-height:normal;margin:0.0cm 0.0cm 8.0pt 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif">Ensure efficient tracking and management of customer interactions and activities through technical enhancements and intuitive UI designs.</li> <li style="line-height:normal;margin:0.0cm 0.0cm 8.0pt 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif">Develop and maintain technical and UI reports and dashboards for activity management.</li> </ul> </li> <li style="line-height:normal;margin:0.0cm 0.0cm 8.0pt 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif">Marketing: <ul style="list-style-type:circle;margin-bottom:0.0cm;margin-top:0.0px"> <li style="line-height:normal;margin:0.0cm 0.0cm 8.0pt 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif">Configure and manage the technical and UI aspects of marketing campaigns within SAP CRM.</li> <li style="line-height:normal;margin:0.0cm 0.0cm 8.0pt 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif">Develop technical and UI solutions to analyze marketing data and optimize campaign performance.</li> <li style="line-height:normal;margin:0.0cm 0.0cm 8.0pt 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif">Collaborate with marketing teams to align CRM technical and UI strategies with business goals.</li> </ul> </li> <li style="line-height:normal;margin:0.0cm 0.0cm 8.0pt 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif">Service: <ul style="list-style-type:circle;margin-bottom:0.0cm;margin-top:0.0px"> <li style="line-height:normal;margin:0.0cm 0.0cm 8.0pt 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif">Implement and support the technical and UI aspects of the SAP CRM Service module.</li> <li style="line-height:normal;margin:0.0cm 0.0cm 8.0pt 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif">Manage technical and UI configurations for service requests, service contracts, and service orders.</li> <li style="line-height:normal;margin:0.0cm 0.0cm 8.0pt 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif">Ensure timely resolution of technical and UI-related issues in customer service and enhance service delivery.</li> </ul> </li> <li style="line-height:normal;margin:0.0cm 0.0cm 8.0pt 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif">ERMS (Email Response Management System): <ul style="list-style-type:circle;margin-bottom:0.0cm;margin-top:0.0px"> <li style="line-height:normal;margin:0.0cm 0.0cm 8.0pt 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif">Configure and manage the technical and UI components of ERMS within SAP CRM.</li> <li style="line-height:normal;margin:0.0cm 0.0cm 8.0pt 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif">Automate email response processes through technical solutions and intuitive UI designs to improve customer communication.</li> <li style="line-height:normal;margin:0.0cm 0.0cm 8.0pt 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif">Monitor and analyze technical and UI metrics related to email response efficiency.</li> </ul> </li> </ul> At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale. Our Hyperlearning workplace is grounded upon four principles <ul> <li>Flexible work arrangements, Free spirit, and emotional positivity</li> <li>Agile self-determination, trust, transparency, and open collaboration</li> <li>All Support needed for the realization of business goals,</li> <li>Stable employment with a great atmosphere and ethical corporate culture</li> </ul>

Sr. Consultant - SAP CRM-Technical Job (Bangalore, KA, IN) @ Yash Technologies Private Limited

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