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F&B Attendant (Commis Waiter) - Room Service (London, GB) @ HSH Management Services Limited

London, England, GBOnsiteFull-time
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About this role

<p style="margin-bottom:11.0px;text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">The Peninsula London is pleased to announce that we are seeking a<b> Food and Beverage Attendant (Commis Waiter) </b>to work in our Room Service department. This service is critical to the success of any guest experience, providing unobtrusive yet high levels of dining service within the guests’ private rooms. Having a great knowledge of the menu and the ingredients and being able to interact with the guest to provide friendly and tailored service is a true talent. Our guests often choose to relax in the comfort of their own rooms or benefit from the privacy that Room Service can offer whilst not compromising on the standard and service levels they come to expect from The Peninsula Hotels. </span></span></p> <p style="margin-bottom:11.0px;text-align:justify"> </p> <ul> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"><span>An exceptional opportunity to join our high-profile flagship hotel in London</span></span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"><span>Market-leading remuneration, service charge, and attractive benefits</span></span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"><span>Join our award-winning group, working alongside a highly experienced team</span></span></span></li> </ul> <p style="margin-bottom:11.0px;text-align:justify"> </p> <p style="margin-bottom:11.0px;text-align:justify"><b><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Key Accountabilities</span></span></b></p> <p style="margin-bottom:11.0px;text-align:justify"> </p> <ul> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"><span>Understand and accurately follow the sequence of service with a friendly yet discrete approach. </span></span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"><span>Be knowledgeable of all food and beverage items and the ingredients to be able to discuss this with guests as required. </span></span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"><span>Offering a consistent service with continued participation in product awareness, and training activities and actively involved with tastings. </span></span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"><span>Offer service in line with the Peninsula Service Principles of which you will be trained. </span></span></span></li> </ul> <p style="margin-bottom:11.0px;text-align:justify"> </p> <p style="margin-bottom:11.0px;text-align:justify"><b><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">General Requirements</span></span></b></p> <p style="margin-bottom:11.0px;text-align:justify"> </p> <ul> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"><span>Good knowledge of food and beverage. </span></span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"><span>Friendly and positive. </span></span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"><span>Excellent time management and organization, and highly adaptable. </span></span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"><span>Flexibility and capability of working under pressure.</span></span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">This position requires the fulfilment of night shift duties based on the operational needs of the business. The ability and willingness to work during these hours is a necessary condition of employment.</span></span></li> </ul> <p style="margin-bottom:11.0px;text-align:justify"> </p> <p style="margin-bottom:11.0px;text-align:justify"> </p> <p style="margin-bottom:11.0px;text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">We are delighted to receive your CV and will liaise with suitable candidates directly.</span></span></p> <p style="margin-bottom:11.0px;text-align:justify"> </p> <style type="text/css">.responsive { width: 100%; max-width: 550px; height: auto; } </style> <p style="text-align:center"> </p> <p style="text-align:center"><img class="responsive" src="https://performancemanager10.successfactors.com/doc/custom/hshmanagemD/PLN-benefits-Grade-C1-to-D.gif"></p> <p style="text-align:center"> </p>

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