About this role
<p style="margin:0.0cm;line-height:normal;background-color:white;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:'JBS Display', sans-serif;color:#232378">Are you passionate about supporting people, building community, and creating meaningful impact?</span></p> <p style="margin:0.0cm;line-height:normal;background-color:white;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm;line-height:normal;background-color:white;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:'JBS Display', sans-serif;color:#232378">Primo Foods is looking for a hands-on Community Coordinator to provide end</span><span style="font-size:11.0pt;font-family:'Cambria Math', serif;color:#232378">‑</span><span style="font-size:11.0pt;font-family:'JBS Display', sans-serif;color:#232378">to</span><span style="font-size:11.0pt;font-family:'Cambria Math', serif;color:#232378">‑</span><span style="font-size:11.0pt;font-family:'JBS Display', sans-serif;color:#232378">end support to our Pacific Australia Labour Mobility (PALM) Team Members at our Wacol site. In this pivotal role, you</span><span style="font-size:11.0pt;font-family:'JBS Display', sans-serif;color:#232378">’</span><span style="font-size:11.0pt;font-family:'JBS Display', sans-serif;color:#232378">ll guide workers through their journey with Primo - from arrival to departure - ensuring compliance with PALM program requirements while creating a safe, welcoming and supportive environment.</span></p> <p style="margin:0.0cm;line-height:normal;background-color:white;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:11.0pt;font-family:'JBS Display', sans-serif;color:#232378"> </span></strong></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:11.0pt;line-height:115%;font-family:'JBS Display', sans-serif;color:#232378">Key Responsibilities</span></strong></p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;line-height:115%;font-family:'JBS Display', sans-serif;color:#232378">Provide end-to-end mobilisation support, including accommodation setup, transport coordination, shopping assistance, banking, communications, and pastoral care</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;line-height:115%;font-family:'JBS Display', sans-serif;color:#232378">Prepare onboarding packs, deliver arrival presentations, and ensure adherence to all PALM Deed and DEWR onboarding requirements</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;line-height:115%;font-family:'JBS Display', sans-serif;color:#232378">Conduct regular welfare checks, house inspections, and oversee vehicle allocation and use</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;line-height:115%;font-family:'JBS Display', sans-serif;color:#232378">Coordinate demobilisation tasks such as visa cancellations, flight changes, offboarding documentation, and furniture removal</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;line-height:115%;font-family:'JBS Display', sans-serif;color:#232378">Maintain accurate immigration, financial and compliance data records in alignment with PALM Scheme obligations</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;line-height:115%;font-family:'JBS Display', sans-serif;color:#232378">Collaborate with HR, Welfare & Wellbeing, Training, Finance, and external partners to deliver consistent, culturally sensitive support</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;line-height:115%;font-family:'JBS Display', sans-serif;color:#232378">Build strong relationships across internal and external stakeholder groups.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;line-height:115%;font-family:'JBS Display', sans-serif;color:#232378">Support ongoing improvements to systems, processes, and tools for PALM worker mobilisation</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;line-height:115%;font-family:'JBS Display', sans-serif;color:#232378">Stay current with Pacific Labour Mobility Scheme requirements to guide and support internal teams</span></li> </ul> <p style="margin:0.0cm 0.0cm 8.0pt 36.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:11.0pt;line-height:115%;font-family:'JBS Display', sans-serif;color:#232378"> </span></strong></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:11.0pt;line-height:115%;font-family:'JBS Display', sans-serif;color:#232378">What You'll Bring</span></strong></p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;line-height:115%;font-family:'JBS Display', sans-serif;color:#232378">Experience in administration, customer service, community support, or a similar role, ideally within a high-volume blue-collar environment</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;line-height:115%;font-family:'JBS Display', sans-serif;color:#232378">Knowledge of offshore recruitment, mobility processes or experience with PALM/PLF programs.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;line-height:115%;font-family:'JBS Display', sans-serif;color:#232378">Excellent organisation, planning and problem-solving skills in fast paced environments</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;line-height:115%;font-family:'JBS Display', sans-serif;color:#232378">Strong communication and interpersonal skills, with the ability to build rapport across diverse cultural groups</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;line-height:115%;font-family:'JBS Display', sans-serif;color:#232378">Sound judgement, situational awareness, and the ability to work proactively both independently and as part of a team</span></li> <li style="margin:0.0cm 0.0cm 8.0pt 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;line-height:115%;font-family:'JBS Display', sans-serif;color:#232378">Resilience, adaptability, and a commitment to supporting people through change and transition<br><br></span></li> </ul> <p style="margin:0.0cm;line-height:12.7pt;background-color:white;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:11.0pt;font-family:'JBS Display', sans-serif;color:#232378">Why Join Primo?</span></strong></p> <p style="margin:0.0cm;line-height:12.7pt;background-color:white;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm;line-height:12.7pt;background-color:white;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:'JBS Display', sans-serif;color:#232378">At Primo, we're committed to creating a workplace where people feel supported, valued, and connected. You'll also enjoy:</span></p> <p style="margin:0.0cm;line-height:12.7pt;background-color:white;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;line-height:115%;font-family:'JBS Display', sans-serif;color:#232378">Discounts on health insurance and leading retail partners</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;line-height:115%;font-family:'JBS Display', sans-serif;color:#232378">Exclusive savings at the Hans onsite butcher & deli shop</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;line-height:115%;font-family:'JBS Display', sans-serif;color:#232378">A workplace that prioritises inclusion, wellbeing and continuous improvement</span></li> <li style="margin:0.0cm 0.0cm 8.0pt 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;line-height:115%;font-family:'JBS Display', sans-serif;color:#232378">Opportunities to grow your career in a national food manufacturing leader</span></li> </ul> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;line-height:115%;font-family:'JBS Display', sans-serif;color:#232378">If you’re passionate about community support and want to play a meaningful role in the PALM program at Primo Foods, we’d love to hear from you.</span></p>