About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"></H2> </div><div><p><b><u>Job Purpose</u></b></p> <p>The incumbent will responsible for providing the day-to-day management services to the assigned building(s).</p> <p> </p> <p><u style="text-decoration:underline"><b>Key Responsibilities</b></u></p> <p>• Support the Manager in monitoring smooth implementation of company strategy and policies / procedures.<br> • Enforces landlord’s rights and to comply with statutory requirements.<br> • Manage the building management team and external contractors to perform the day-to-day activities of building management, maintenance, security and customer services.<br> • Lead a team of building operations staff (including management staff) to deliver first class services to all tenants.<br> • Establish a continuous linkage and good relationship with tenants.<br> • Lead the building management team to work closely with Leasing, Security and Technical teams to smoothen daily operations, marketing and company activities.<br> • Constant review and monitor the provision of tenant support service including follow-up on move in & out process, settle tenants enquiries and complaints, support marketing activities and continuously strengthen relations with tenants.<br> • Manage & handle emergency situations, supervise and ensure proper execution of emergency procedures established by the Company.<br> • Patrol frequently the assigned properties as to ensure first class management and maintenance service are well maintained to and recommend improvement where necessary.<br> • Assist in preparing the management budget for the assigned properties.<br> • Select, motivate, retain and develop staff members to meet current and future organizational needs.<br> • Perform any other duties as assigned by the Manager.<br> • Overall in-charge day-to-day operation of the portfolios.</p> <p> </p> <p><b><u>Skills, Qualifications and Experience Requirements</u></b></p> <p>• Degree holder, with academic qualification in Property Management is preference.<br> • At least 5 years’ experience in property management with track record of minimum 3 years’ at supervisory level, preferably in leased properties.<br> • Good understanding of Building Management Ordinance / Deed of Mutual Convenant or any other related document for management of multi-owned properties.<br> • Good leadership, interpersonal and communication skills.<br> • Self-motivated, strong sense of responsibility and able to work independently.<br> • Fluent in spoken and written English and Chinese, competent in spoken Mandarin and advantage.<br> • Work on shift duty is required.</p> <p> </p> </div></div></div>