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Senior Director, Sales and Business Development (Toronto, Ontario, CA) @ GardaWorld

Toronto, Ontario, CAOnsiteFull-time
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About this role

<p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="color:#ee0000">Your Mission At GardaWorld:</span></strong></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">Oversee national relationship management, new market opportunities, and the development of tailored cash logistics, ATM, cash vault, and secure transport solutions for financial institutions. The Senior Director acts as a strategic partner to executives at major banks and credit unions, ensuring the company maintains a best-in-class service portfolio and strong market positioning. Develop partnerships internally and with other companies (suppliers and clients). Develop profitable business models. Ensure compliance with the corporation&apos;s strategic planning and regulatory frameworks. Keep up to date with new product development and market measurement tools (e.g., Design Thinking | BMG | TAM-SAM-SOM, etc.).</span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="color:#ee0000">What We Offer:</span></strong></p> <ul style="margin-bottom:10.0pt;margin-top:0.0px"> <li style="margin:0.0in 0.0in 10.0pt 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif;color:black"><span style="color:black">Competitive salary</span></li> <li style="margin:0.0in 0.0in 10.0pt 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif;color:black"><span style="color:black">Insurance Coverage: prescription drugs, vision, dental, life, and disability</span></li> <li style="margin:0.0in 0.0in 10.0pt 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif;color:black"><span style="color:black">Retirement Pension Plan</span></li> <li style="margin:0.0in 0.0in 10.0pt 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif;color:black"><span style="color:black">Work–life balance: hybrid work model</span></li> <li style="margin:0.0in 0.0in 10.0pt 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif;color:black"><span style="color:black">Paid travel when visiting branches</span></li> <li style="margin:0.0in 0.0in 10.0pt 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif;color:black"><span style="color:black">Employee Assistance Program</span></li> <li style="margin:0.0in 0.0in 10.0pt 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif;color:black"><span style="color:black">On-site parking</span></li> <li style="margin:0.0in 0.0in 10.0pt 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif;color:black"><span style="color:black">Corporate discounts</span></li> <li style="margin:0.0in 0.0in 10.0pt 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif;color:black"><span style="color:black">International company offering many career opportunities</span></li> <li style="margin:0.0in 0.0in 10.0pt 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif;color:black"><span style="color:black">Mentoring, coaching, and training opportunities</span></li> </ul> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="color:#ee0000">What You Will Be Doing:</span></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">Monitor the behavior of the value chain of the markets where Garda&apos;s operates, seeking to identify emerging trends in cash management, ATM outsourcing, cash-in-transit optimization, and digital cash solutions;</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">Develop and execute a multi-year business development strategy targeting financial institutions.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">Drive annual revenue targets, pipeline development, and market share growth</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">Lead pricing strategies, revenue modeling, and profitability analysis for new products and large-scale contracts.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">Maintain relationships with customers and potential customers, with support from the commercial area or not, in order to understand their needs and develop new solutions;</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">Oversee RFP/RFQ processes and negotiate enterprise-level contracts.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">Serve as executive sponsor for top-tier financial institution clients. Build senior relationships with banking executives.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">Develop customized service solutions across cash logistics, vault operations, ATM services, cash processing, and smart safe offerings.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">Monitor the implementation of new solutions in order to ensure and make sure the satisfaction of the customer&apos;s needs according to their expectations;</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">Ensure exceptional client satisfaction, retention, and service quality metrics. Partner with internal departments to ensure operational readiness for new business.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">Provide strategic market feedback to operational leadership and executive teams</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">Establish KPIs and dashboards to measure business development performance. Present growth reports and forecasts to the executive leadership team.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">Participate on team and client meetings. Collaborate with other areas of the company such as: Legal, Finance, Operations, etc.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">Work in partnership with the retail commercial area, providing support when there is a need to meet new solutions demanded by customers. </span></li> </ul> <p style="margin:0.0in;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="color:black"> </span></strong></p> <p style="margin:0.0in;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="color:#ee0000">What We Are Looking For:</span></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">Bachelor’s degree in Business, Finance, or related field (MBA or equivalent preferred).</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">7+ years of experience in business development, strategic partnerships, or enterprise sales within:<br> o Cash services / cash logistics<br> o ATM/ABM outsourcing<br> o Banking operations or fintech<br> o Secure transportation or related industries</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">Demonstrated success in securing multimillion-dollar contracts with financial institutions.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">Expert negotiation and executive-level communication skills.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">Deep understanding of banking operations, cash management workflows, and ATM networks.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">Strong financial acumen, including pricing strategy, P&amp;L impact, and risk assessment.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">Ability to lead high-performance teams and influence cross-functional stakeholders</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">Strategic thinker with strong analytical skills.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">Comfortable in a fast-paced, regulated environment.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">Results-oriented and entrepreneurial.</span></li> </ul> <p style="margin:0.0in;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="color:black"> </span></strong></p> <p style="margin:0.0in;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black"><span style="color:black;font-family:arial, helvetica, sans-serif">We are committed to fostering an inclusive and accessible hiring process. If you require accommodation during any stage of the recruitment or interview process, please let us know. We will work with you to ensure your needs are met and that you can fully participate.</span></span></p>

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