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GSOC Operations Analyst (Ottawa, Ontario, CA) @ GardaWorld

Ottawa, Ontario, CAOnsiteFull-time
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<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>GSOC Operations Analyst</b></H2> </div><div><p>We&apos;re hiring a Global Security Operations Centre (GSOC) Operations Analyst to support 24/7 protective intelligence monitoring for our client. This is a key role on a small, high-visibility team. Candidates must arrive with a working understanding of Open-Source Intelligence (OSINT) and strong critical thinking; we&apos;ll teach you how to apply both in a live GSOC environment.</p> <p> </p> <p><span style="font-size:14.0pt">About the Role </span></p> <p>The GSOC Operations Analyst helps safeguard our client&apos;s people, assets, and interests worldwide by monitoring and triaging global events, then delivering insights to stakeholders. We are a small, tight-knit team where every analyst has real ownership and direct impact on the GSOC&apos;s success. Small details matter, and stakeholder trust is built through consistent, accurate, and timely output. We&apos;re looking for sharp minds who can learn quickly, apply solid OSINT fundamentals and clear communication, and adapt existing experience into a high-paced GSOC environment.</p> <p> </p> <p>Work Environment Schedule: 24/7 operations on a continental rotation, 12-hour shifts (nights, weekends, and holidays included) Location: Modern downtown office, conveniently located near bus and O-Train transit hubs Note: Successful candidates must be willing to sign an NDA and maintain strict confidentiality</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>What&apos;s in it for you?</b></H2> </div><div><ul style="margin-bottom:11.0px"> <li style="font-size:12.0pt"><span style="font-size:12.0pt;background-color:white"><span><span style="font-family:Aptos, sans-serif"><span style="font-family:'Arial', sans-serif">Hourly wage of <span>$25.20</span></span></span></span></span></li> <li style="font-size:12.0pt"><span style="font-size:12.0pt"><span><span style="font-family:Aptos, sans-serif"><span style="font-family:'Arial', sans-serif">We will invest in you, covering the costs of continuing education through GardaWorld </span></span></span><span><span style="font-family:'Arial', sans-serif">Academy</span></span></span></li> <li style="font-size:12.0pt"><span style="font-size:12.0pt">Full-time opportunities available</span></li> <li style="font-size:12.0pt"><span style="font-size:12.0pt"><span><span style="font-family:Aptos, sans-serif"><span style="font-family:'Arial', sans-serif">Career growth at GardaWorld</span></span></span></span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Key Responsibilities</b></H2> </div><div><p> </p> <ul style="margin-bottom:11.0px"> <li><span style="font-size:11.0pt"><span><span style="font-family:Aptos, sans-serif"><span style="font-size:12.0pt"><span style="font-family:'Arial', sans-serif">Intelligence Monitoring: Monitor and triage global events and threats, identifying issues that may impact client personnel, assets, or operations. </span></span></span></span></span></li> <li><span style="font-size:11.0pt"><span><span style="font-family:Aptos, sans-serif"><span style="font-size:12.0pt"><span style="font-family:'Arial', sans-serif">Investigations: Support investigations into incidents affecting personnel, facilities, or travel, with thorough and accurate documentation. </span></span></span></span></span></li> <li><span style="font-size:11.0pt"><span><span style="font-family:Aptos, sans-serif"><span style="font-size:12.0pt"><span style="font-family:'Arial', sans-serif">Stakeholder Communication: Communicate risks, threats, and operational developments to client stakeholders via concise intelligence reports. </span></span></span></span></span></li> <li><span style="font-size:11.0pt"><span><span style="font-family:Aptos, sans-serif"><span style="font-size:12.0pt"><span style="font-family:'Arial', sans-serif">Analytics &amp; Reporting: Contribute to incident analytics, travel risk assessments, and routine reporting tailored to GSOC and stakeholder needs. </span></span></span></span></span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Core Skills and Attributes</b></H2> </div><div><ul> <li><span style="font-size:12.0pt"><span style="font-family:Arial, sans-serif">OSINT Foundation: Working understanding of OSINT principles, common tools, and verification methods. </span></span></li> <li><span style="font-size:12.0pt"><span style="font-family:Arial, sans-serif">Critical Thinking: Assesses information, identifies what matters, and makes sound decisions even with incomplete data. </span></span></li> <li><span style="font-size:12.0pt"><span style="font-family:Arial, sans-serif">Composure &amp; Time Management: Prioritizes competing demands and maintains accuracy under tight deadlines and high-tempo events. </span></span></li> <li><span style="font-size:12.0pt"><span style="font-family:Arial, sans-serif">Multi-Tasking: Manages concurrent workstreams — monitoring, tracking, drafting, and responding — without losing accuracy. </span></span></li> <li><span style="font-size:12.0pt"><span style="font-family:Arial, sans-serif">Communication &amp; Documentation: Produces clear, concise writing for audiences ranging from frontline operators to senior leadership. GSOC outputs are highly visible,<br>and precision matters.</span></span></li> <li><span style="font-size:12.0pt"><span style="font-family:Arial, sans-serif">AI-Enabled Workflow: Comfortable (or willing to learn) using in-house AI models to draft and refine messaging — with human oversight intact. </span></span></li> <li><span style="font-size:12.0pt"><span style="font-family:Arial, sans-serif">Collaboration &amp; Adaptability: Works effectively in a small, shift-based team; comfortable with ambiguity and shifting priorities.</span></span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Assets</b></H2> </div><div><ul> <li> Hands-on experience with enterprise security tooling (mass-notification, travel risk, or threat intelligence platforms)</li> <li>Exposure to protective intelligence, threat analysis, or corporate security concepts</li> <li>Multilingual capability for monitoring non-English sources</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Qualifications</b></H2> </div><div><ul> <li><span style="font-size:11.0pt"><span><span style="font-family:Aptos, sans-serif"><span style="font-size:12.0pt"><span style="font-family:'Arial', sans-serif">Be authorized to work in Canada</span></span></span></span></span></li> <li><span style="font-size:11.0pt"><span><span style="font-family:Aptos, sans-serif"><span style="font-size:12.0pt"><span style="font-family:'Arial', sans-serif">Strong report writing skills</span></span></span></span></span></li> <li><span style="font-size:11.0pt"><span><span style="font-family:Aptos, sans-serif"><span style="font-size:12.0pt"><span style="font-family:'Arial', sans-serif">Strong proficiency with technology</span></span></span></span></span></li> <li><span style="font-size:11.0pt"><span><span style="font-family:Aptos, sans-serif"><span style="font-size:12.0pt"><span style="font-family:'Arial', sans-serif">Ability to stand, sit and walk throughout shift </span></span></span></span></span></li> <li><span style="font-size:11.0pt"><span><span style="font-family:Aptos, sans-serif"><span style="font-size:12.0pt"><span style="font-family:'Arial', sans-serif">This role suits candidates early in their security, intelligence, or operations careers with studies or experience in any of the following: </span></span></span></span></span> <ul> <li><span style="font-size:11.0pt"><span><span style="font-family:Aptos, sans-serif"><span style="font-size:12.0pt"><span style="font-family:'Arial', sans-serif">Criminology, Criminal Justice, International Relations, Political Science, Security or Intelligence Studies </span></span></span></span></span></li> <li><span style="font-size:11.0pt"><span><span style="font-family:Aptos, sans-serif"><span style="font-size:12.0pt"><span style="font-family:'Arial', sans-serif">Journalism, Communications, or research-heavy disciplines </span></span></span></span></span></li> <li><span style="font-size:11.0pt"><span><span style="font-family:Aptos, sans-serif"><span style="font-size:12.0pt"><span style="font-family:'Arial', sans-serif">IT, Computer Science, Cybersecurity, Data Analytics, or related quantitative fields </span></span></span></span></span></li> <li><span style="font-size:11.0pt"><span><span style="font-family:Aptos, sans-serif"><span style="font-size:12.0pt"><span style="font-family:'Arial', sans-serif">Operational experience in a GSOC, SOC, EOC, NOC, help desk, military, or law enforcement environment </span></span></span></span></span></li> <li><span style="font-size:11.0pt"><span><span style="font-family:Aptos, sans-serif"><span style="font-size:12.0pt"><span style="font-family:'Arial', sans-serif">Equivalent professional experience will be considered in lieu of formal education.</span></span></span></span></span></li> </ul> </li> </ul> <p><span style="background-color:white"><span>This posting is for a position that is currently vacant within the organization.</span> </span></p></div></div></div>

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