About this role
About the role
The School of Management is seeking an experienced and highly organised Assessment Manager to lead our specialist Assessment Team. This key role ensures that undergraduate and postgraduate assessments are delivered fairly, accurately, and in line with University regulations.
You will provide operational leadership for the Assessment Team, overseeing marks processing, exam boards, and student records. Acting as a trusted adviser, you will guide academic and professional colleagues through complex assessment processes, ensuring compliant, consistent, and student-focused outcomes.
A crucial part of the role is driving continuous improvement, using insight and data to refine processes, enhance efficiency, and deliver a seamless assessment experience. You will also plan and manage workloads for peak periods, support team development and wellbeing, and ensure the team has the capacity and capability to meet demanding deadlines.
This is an excellent opportunity for someone who thrives in a complex, collaborative higher-education environment and enjoys turning strategic priorities into practical, high-quality operational outcomes.
About you
You will:
Have a first degree or equivalent professional experience working in a complex, regulated environment, ideally in higher education. Possess working knowledge of assessment processes, regulatory frameworks, and University regulations, with the ability to apply them consistently and pragmatically. Demonstrate leadership experience, motivating others and supporting staff development, performance, and wellbeing. Be able to translate strategic priorities into operational practice, contributing to process improvement, service delivery, and change initiatives. Have excellent communication and stakeholder management skills, able to provide trusted advice and build collaborative relationships. Be analytical, organised, and digitally confident, using data and systems to support efficient, high-quality, student-focused services.
Further information
This role is offered on a full time (36.5 hours per week) permanent basis.
For an informal discussion about the role please contact Sanchia Jones, Head of Undergraduate and Assessment Operations on [email protected] or Benjamin Smith, Head of Employability on [email protected], however please ensure that you submit your application through the university's website.
We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.
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