About this role
<p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">At International SOS, we are in the business of protecting and saving lives. For 40 years, we have delivered customised security risk management, health, and wellbeing solutions to organisations worldwide. With a presence in 90 countries and a team of nearly 13,000 experts, we provide 24/7 support to help organisations fulfil their Duty of Care responsibilities.</span></span></p> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Now, we’re looking for talented individuals to join our team and make a difference.</span></span></p> <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Air and Transportation Solutions Manager (ATSM), Americas Role Purpose: </b></H2> </div><div><ul> <li><strong>Commercial Growth: </strong>Develop strategic partnerships and transportation opportunities, optimize terms and pricing, and ensure rapid-response capabilities.</li> <li><strong>Provider/Network Management:</strong> Maintain a high-performing network of transport providers, ensuring availability, compliance, and cost-effectiveness.</li> <li><strong>Operational Excellence: </strong>Lead medical and security transport solutions, support crisis management, and ensure readiness for complex scenarios in a high-paced operational center environment.</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Key Responsibilities:</b></H2> </div><div><p><strong>Client Engagement & Business Development:</strong></p> <ul> <li>Develop client partnerships and pursue new opportunities.</li> <li>Support sales and marketing.</li> </ul> <p> </p> <p><strong>Provider Network & Relationship Management:</strong></p> <ul> <li>Build and manage provider network.</li> <li>Negotiate contracts and foster relationships.</li> </ul> <p> </p> <p><strong>Operational Delivery & Crisis Response:</strong></p> <ul> <li>Oversee service delivery and compliance.</li> <li>Lead crisis response and implement contingency plans.<br> </li> </ul> <p><strong>Quality Assurance & Continuous Improvement:</strong></p> <ul> <li>Monitor and improve services.</li> <li>Drive continuous improvement and conduct audits.<br> </li> </ul> <p><strong>Collaboration & Training:</strong></p> <ul> <li>Collaborate with teams and provide training</li> <li>Promote collaboration and learning.</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Required Skills & Knowledge:</b></H2> </div><div><ul> <li>Aviation operations</li> <li>Aviation business and/or network provider background</li> <li>Track record of aircraft charter and leasing and quality/business process improvement.</li> <li> IT literate</li> <li>Charter, wet/dry leasing contract negotiations</li> <li>Exceptional knowledge of aviation insurance, including war-risk.</li> <li>Understanding of how flights are dispatched, working knowledge of NOTAMS and other factors that impact flight routing. </li> <li>Working knowledge of Air Ambulance aircraft certifications/credentialing. </li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Required Experience & Qualifications:</b></H2> </div><div><ul> <li>Knowledge and experience within the commercial aviation industry.</li> <li>Experience in dealing with aviation operators and/or aircraft charter brokers.</li> <li>Operational/Logistics background</li> <li>Experience with maritime transportation beneficial;</li> </ul> <p><br><strong>Qualifications:</strong></p> <ul> <li>Bachelor or Masters degree preferable or comparable and/or tertiary qualifications in aviation/transportation management, operations, safety, or related fields;</li> </ul> <p><br><strong>Required Languages:</strong></p> <ul> <li>Excellent written and spoken command of English is a must;</li> <li>Working knowledge of Spanish language advantageous</li> </ul></div></div></div><p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">By joining International SOS, you will contribute to a global network dedicated to protecting people and organisations. We offer a dynamic and respectful workplace where expertise, innovation, and collaboration drive our success.</span></span></p> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">13,000 experts | 1,200+ locations | 90 countries | 110+ languages</span></span></p> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Start your journey with us today. Apply now!</span></span></p>