About this role
About the roleWe're looking for a Senior Product Manager to join our Internal Experience Platform (IX) and own the Backoffice Platform as a product.
In this role, you’ll be responsible for defining the vision, strategy, and roadmap for the internal backoffice foundations that power permissions, workflows, auditability, and decision-making across Pleo.
You’ll work closely with Engineering, Risk, Support, and Compliance to ensure internal capabilities are safe by default, reusable across teams, and scalable as Pleo grows in volume and complexity.
If you’re excited about owning a high-leverage internal platform, enjoy solving ambiguous problems at the intersection of Product, Operations, and Risk, and care deeply about building foundations that others rely on - this role is for you.
What you’ll be doing As a Senior Product Manager - Backoffice Platform, you will:
Own the product vision and strategy for the Backoffice Platform
Define and evolve shared internal capabilities such as:
Role-based permissions and access control
Case workflows and decision logging
Audit trails and evidence generation
Prioritise platform work based on reuse, risk reduction, and operational impact
Partner closely with Engineering to design scalable, extensible solutions
Work with Risk, Support, and Compliance to ensure platform decisions meet regulatory and operational needs
Drive adoption of shared backoffice primitives across product teams
Balance platform standardisation with the needs of individual teams
To put things into context, current and upcoming areas of focus include:
Standardising permissions and access patterns across Backoffice
Establishing audit-ready workflows and decision logging by default
Reducing bespoke internal tooling through shared platform primitives
What you bring You’ll thrive in this role if you have:Strong product management experience owning complex product surfaces
Experience working on platforms, internal tools, or infrastructure-adjacent products
A track record of defining product strategy and translating it into outcomes
Comfort operating in ambiguous, high-dependency environments
Strong stakeholder management and communication skills
The ability to make and defend trade-offs across speed, safety, and scalability
Nice to have:
Experience in regulated or operationally complex domains
Exposure to permissions models, auditability, or workflow systems
Background in fintech, SaaS, or B2B product organisations
Why is this role a good fit for youThis role is a good fit for you if:
You enjoy owning foundational products with company-wide impact
You like solving systemic problems rather than shipping isolated features
You’re motivated by leverage, reuse, and long-term scalability
This role is not a good fit for you if:
You prefer narrowly scoped, feature-level product ownership
You’re looking primarily for delivery or execution-focused roles
You’re uncomfortable influencing without direct authority
How you’ll develop in this roleIn your first 6 months at Pleo, you’ll:
Establish a clear product vision and roadmap for the Backoffice Platform
Deliver early wins that reduce operational friction or risk
Build strong partnerships with Engineering, Risk, and Support leaders
Grow your influence as the product owner for internal platform foundations
We’re committed to helping you develop your career - whether that means owning larger platform domains, deepening your expertise in internal systems, or progressing toward Group or Principal Product roles over time.
Who you’ll be working with and reporting toYou’ll report to our Product Lead for Internal Experience Platform and work closely with:Engineering Managers, Tech Leads, and Staff Engineers within IX
Program Manager (delivery & dependencies)
Product teams across Risk, Support, Fraud, KYB, and Core
Our team is highly collaborative and focused on building shared internal foundations. You’ll also partner with teams across the wider Product and Engineering organisation to ensure successful delivery and adoption
A quick heads-up: this role will close on February 25h.
We're keeping the application window short to ensure we can give every candidate the attention they deserve.
So if you're even slightly tempted, don't overthink it, apply today.
The interview processWe want to ensure you are set-up for success and understand what will be expected of you. If your application is successful, our interview process is as follows:
Intro Call (30 min) – Chat with a Talent Partner to discuss the role and your background.
Hiring Manager Interview (60 min) – Meet your future manager and Product Lead to review your domain experience and skills.
Take-Home Case Study – Solve a fictional product challenge, then present your solution to a panel in a 1 hour session. We’ll assess your problem-solving, product thinking, and strategic reasoning.
Executive Interview (30 min) – Conversation with our CPO about product strategy and vision, plus discussion of your leadership, stakeholder management, and execution experience.
Application care: every single application we receive is reviewed by a human (yes, hundreds of them) because we believe that candidates' efforts should be matched by an equal level of human care. This means that we expect a similar level of attention put into your application. Read and answer the application questions carefully, they make a huge difference in our decision-making process.
Profile to role fit: highlight most important aspects of the role, points that might get misunderstood, any specific industry requirements etc.
Show me the benefits!Your own Pleo card (no more out-of-pocket spending!)
Lunch is on us for your work days - enjoy catered meals or receive a lunch allowance based on your local office 🍜
Comprehensive private healthcare - depending on your location, coverage options include Vitality, Alan or Médis
We offer 25 days of holiday + your public holidays
For our Team, we offer both hybrid and fully remote working options
Option to purchase 5 additional days of holiday through a salary sacrifice
Paid parental leave - we want to make sure that we're supportive of families and help you feel that you don't have to compromise your family due to work 👶