About this role
<p>At Webasto, quality is not just a word but a philosophy. Great emphasis is placed on the highest product and service standards to meet our customers' expectations. Quality management is deeply integrated into Webasto's projects from start to finish, serving not only as a control function but, more importantly, as a key support function.</p> <p><strong>You can look forward to these exciting tasks:</strong></p> <ul> <li>Acting as the primary quality contact for customers from project phase through series production</li> <li>Planing, creating, and maintaining control plans, test instructions, and advanced quality planning (incl. FMEA, PPAP, product & process release)</li> <li>Monitoring, analyzing, and reporting quality KPIs; managing cross-functional improvement actions using statistical methods</li> <li>Coordinating initial sampling, customer release, requalification, and process/capability studies (incl. measurement capability)</li> <li>Handling and resolving customer complaints and claims using the 8D methodology in compliance with WIMS Q1/Q3</li> <li>Preparing, conducting, and documenting internal and external process audits; managing corrective actions and ensure effectiveness</li> <li>Supporting feasibility assessments, risk-analysis, and implementation of required quality and production processes</li> </ul> <p> </p> <p><strong>Here’s what you can bring to the team:</strong></p> <ul> <li>Engineering degree (Quality, Production, Industrial Engineering or similar) with several years of experience in quality and/or product roles in a manufacturing environment</li> <li>Strong technical understanding of production processes and quality management systems (APQP/QVP, ISO 9001, IATF 16949)</li> <li>Proven expertise in quality methods and tools, including root cause analysis (8D, 5‑Why, Ishikawa), SPC, MSA, and continuous improvement</li> <li>Experience in managing non-conformities, customer complaints, and corrective/preventive actions in line with customer and industry standards</li> <li>Analytical, data-driven mindset with the ability to manage multiple priorities and make structured decisions</li> <li>Strong communication, negotiation, and conflict-resolution skills; effective technical interface to customers, suppliers, and cross-functional teams</li> <li>Confident use of MS Office and SAP (QM/MM), very good English skills (German a strong asset), leadership capability, and willingness to travel</li> </ul> <p> </p><p>Applications from qualified individuals with disabilities are expressly welcome.</p> <p><b>Your contact person:</b><br> Martin Czembor, People & Organization Grevenmacher, LU </p> <p>Get to know us <a href="https://www.webasto.com/en-int/career.html">here</a> and find out why we are passionate about attracting talent to Webasto.<br> We look forward to receiving your online application!</p>