YOUR BENEFITS Our benefit package includes: <ul> <li style="font-size:18.0pt">Starting at 4 weeks PTO per year</li> <li style="font-size:18.0pt">401(k) and a company match</li> <li style="font-size:18.0pt">Profit Sharing Medical + Company HSA contribution</li> <li style="font-size:18.0pt">Wellness Program</li> <li style="font-size:18.0pt">Dental</li> <li style="font-size:18.0pt">Vision</li> <li style="font-size:18.0pt">Life Insurance</li> <li style="font-size:18.0pt">Disability</li> <li style="font-size:18.0pt">6 Weeks Parental Leave</li> <li style="font-size:18.0pt">Long term care insurance</li> <li style="font-size:18.0pt">Tuition reimbursement</li> <li style="font-size:18.0pt">Employee Resource Groups</li> <li style="font-size:18.0pt">On-Site Café</li> <li style="font-size:18.0pt">On-Site Gym</li> </ul> Pay: $120,000-165,000 + bonus program Position Objective: The E-Commerce Business Development Manager will lead the digital commerce strategy for our portfolio of consumer and contractor products, driving growth across D2C, retail partner platforms, and marketplaces. This role is pivotal in shaping how our brands engage with consumers online, leveraging data, technology, and innovation to deliver seamless, personalized customer experiences and accelerate revenue growth and profitability. Responsibilities: Strategic Leadership <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:18.0pt;font-family:'Times New Roman', serif;text-indent:24.0px">Develop and execute a comprehensive eCommerce strategy across owned (D2C) and third-party platforms (Amazon, Walmart, Target, Home Depot, Lowe’s, etc.) for our Home Finishing and Professional Finishing businesses.</li> </ul> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:18.0pt;font-family:'Times New Roman', serif;text-indent:24.0px">Partner with Contractor eCommerce customers and third-party sellers that balances channel conflict with opportunity ensuring we are providing a consistent, best-in-class brand experience.</li> </ul> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:18.0pt;font-family:'Times New Roman', serif;text-indent:24.0px">Align digital initiatives with brand, sales, and fulfilment teams to ensure cohesive execution.</li> </ul> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:18.0pt;font-family:'Times New Roman', serif;text-indent:24.0px">Lead digital transformation efforts to ensure we are continually evolving along with our customers.</li> </ul> Channel & Revenue Growth <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:18.0pt;font-family:'Times New Roman', serif;text-indent:24.0px">Own the eCommerce business, driving profitable growth across D2C and retail.com channels.</li> </ul> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:18.0pt;font-family:'Times New Roman', serif;text-indent:24.0px">Work collaboratively with the brick and mortar sales team to avoid merchant or retailer disruption. </li> </ul> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:18.0pt;font-family:'Times New Roman', serif;text-indent:24.0px">Optimize product assortment, pricing, and promotional strategies tailored to each digital channel.</li> </ul> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:18.0pt;font-family:'Times New Roman', serif;text-indent:24.0px">Expand presence in emerging marketplaces and explore new digital revenue streams.</li> </ul> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:18.0pt;font-family:'Times New Roman', serif;text-indent:24.0px">Collaborate with Marketing team to manage eCommerce media and technology budgets; negotiate contracts with agencies, marketplaces, and vendors.</li> </ul> Digital Shelf & Retail Media <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:18.0pt;font-family:'Times New Roman', serif;text-indent:24.0px">Ensure excellence in digital shelf execution: work with the internal Marketing team for content strategy and creation, ratings & reviews, search visibility, and availability.</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:18.0pt;font-family:'Times New Roman', serif;text-indent:24.0px">Partner with retail media teams to maximize ROI on paid search, display, and sponsored product campaigns.</li> </ul> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:18.0pt;font-family:'Times New Roman', serif;text-indent:24.0px">Monitor competitor activity and category trends to inform strategy.</li> </ul> Consumer Experience & Data <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:18.0pt;font-family:'Times New Roman', serif;text-indent:24.0px">Champion a consumer-first approach to digital engagement, personalization, and loyalty.</li> </ul> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:18.0pt;font-family:'Times New Roman', serif;text-indent:24.0px">Leverage first-party and third-party data to inform targeting, segmentation, and lifecycle marketing.</li> </ul> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:18.0pt;font-family:'Times New Roman', serif;text-indent:24.0px">Collaborate with analytics teams to build dashboards and insights that drive decision-making.</li> </ul> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:18.0pt;font-family:'Times New Roman', serif;text-indent:24.0px">Ensure compliance with data privacy regulations and MAP (Minimum Advertised Price) policies.</li> </ul> Technology & Operations <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:18.0pt;font-family:'Times New Roman', serif;text-indent:24.0px">Work with broader teams for eCommerce platform selection, integrations, and enhancements (e.g., Shopify, Klarna, etc.).</li> </ul> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:18.0pt;font-family:'Times New Roman', serif;text-indent:24.0px">Work closely with IT, logistics, and customer service to ensure operational excellence.</li> </ul> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:18.0pt;font-family:'Times New Roman', serif;text-indent:24.0px">Drive automation and scalability across digital commerce operations.</li> </ul> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:18.0pt;font-family:'Times New Roman', serif;text-indent:24.0px">Explore emerging technologies such as AI-driven personalization, social commerce, and voice commerce.</li> </ul> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:18.0pt;font-family:'Times New Roman', serif;text-indent:24.0px">Leadership & Team Development</li> </ul> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:18.0pt;font-family:'Times New Roman', serif;text-indent:24.0px">Lead and develop a team of eCommerce specialists; provide coaching, performance management, and career development.</li> </ul> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:18.0pt;font-family:'Times New Roman', serif;text-indent:24.0px">Foster a culture of innovation, agility, and continuous improvement.</li> </ul> Other Duties <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:18.0pt;font-family:'Times New Roman', serif;text-indent:24.0px">Represent Wagner at key industry events and conferences.</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:18.0pt;font-family:'Times New Roman', serif;text-indent:24.0px">Travel as required (estimated 10–20%).</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:18.0pt;font-family:'Times New Roman', serif;text-indent:24.0px">Other duties as assigned.</li> </ul> <div style="border:none;border-bottom:solid windowtext 1.5pt;padding:0.0in 0.0in 1.0pt 0.0in"> </div> Relationship To Others: <div style="border:none;border-bottom:solid windowtext 1.5pt;padding:0.0in 0.0in 1.0pt 0.0in"> This role is highly cross-functional, requiring collaboration with multiple Wagner functions upstream and downstream to achieve strategic long-term goals. </div> Dimensions of Position: <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:18.0pt;font-family:'Times New Roman', serif;text-indent:24.0px">Direct reports: 1</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:18.0pt;font-family:'Times New Roman', serif;text-indent:24.0px">Cost center responsibility</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:18.0pt;font-family:'Times New Roman', serif;text-indent:24.0px">Budget ownership for eCommerce media and technology investments</li> </ul> Qualifications: Education and Experience <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:18.0pt;font-family:'Times New Roman', serif;text-indent:24.0px">Bachelor’s degree in Business, Marketing, or related field (MBA preferred) or an equivalent combination of education, training, and experience as determined by the hiring manager and Human Resources.</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:18.0pt;font-family:'Times New Roman', serif;text-indent:24.0px">10+ years of experience in eCommerce or digital marketing, with at least 5 in consumer products goods or fast moving consumer goods.</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:18.0pt;font-family:'Times New Roman', serif;text-indent:24.0px">Proven success managing eCommerce across multiple channels and platforms. </li> </ul> Knowledge, Skills, and Abilities <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:18.0pt;font-family:'Times New Roman', serif;text-indent:24.0px">Deep understanding of CPG dynamics, shopper behavior, and omnichannel retail.</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:18.0pt;font-family:'Times New Roman', serif;text-indent:24.0px">Strong analytical skills with experience in performance marketing and data-driven decision-making.</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:18.0pt;font-family:'Times New Roman', serif;text-indent:24.0px">Expertise in digital shelf optimization, retail media, and eCommerce merchandising.</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:18.0pt;font-family:'Times New Roman', serif;text-indent:24.0px">Excellent leadership, communication, and cross-functional collaboration skills.</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:18.0pt;font-family:'Times New Roman', serif;text-indent:24.0px">Agile mindset with a passion for innovation and continuous improvement.</li> </ul> Key Performance Indicators (KPIs) • Revenue growth and profitability across eCommerce channels • Conversion rate and customer acquisition cost • Digital shelf performance (content quality, ratings & reviews, search visibility) • ROI on retail media investments • Customer engagement and retention metrics Working Conditions Work is performed in a standard or home office environment which requires occasionally lifting articles such as file boxes or heavier materials with help from others and/or lifting and carrying light objects frequently. A job in this category may require walking or standing to a significant degree or may involve sitting most of the time with long periods of computer work and phone usage. This position is hybrid, averaging 2 days per week in the office. Wagner is dedicated to the ongoing journey of equity, diversity and inclusion. We're proud to be an equal opportunity employer, and committed to building a workplace where everyone feels welcome, valued, and empowered to be themselves. We don’t discriminate based on race, color, national origin, religion, gender, gender identity, sexual orientation, age, disability, veteran status, or any other characteristic protected by law. We encourage you to be your authentic self and share your unique perspectives. If you require any accommodation throughout the hiring process, please let us know how we can assist you.

E-Commerce Senior Manager (Plymouth, US, 55447) @ J. Wagner GmbH

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