About this role
<p><span style=""><span style=""><strong>Are you ready to unleash your potential? </strong></span></span></p> <p><span style=""><span style=""> </span></span></p> <p><span style=""><span style="">At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve. </span></span></p> <p><span style=""><span style=""> </span></span></p> <p><span style=""><span style=""><span style="">We believe we have a responsibility to be a force for good, </span></span><span style="">and <a href="https://www2.deloitte.com/id/en/pages/about-deloitte/topics/worldimpact.html">WorldImpact</a> is</span><span style=""> </span><span style=""><span style="">our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices. </span></span></span></p> <p><span style=""><span style=""> </span></span></p> <p><span style=""><span style="">Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals. </span></span></p> <p><span style=""><span style=""> </span></span></p> <p><span style=""><span style="">We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions. </span></span></p> <p><span style=""><span style=""> </span></span></p> <p><span style=""><span style="">Ready to unleash your potential with us? Join the winning team now! </span></span></p> <p><span style=""><span style=""> </span></span></p> <p><span style=""><span style=""><strong>Work you’ll do </strong></span></span></p> <p><span style=""><span style=""> </span></span></p> <p><span style=""><span style=""><span style="">Deloitte’</span></span><span style="">s </span><span style="">Financial Services industry </span><span style="">group strives to</span><span style=""><span style=""> support clients in addressing the challenges that impact today’s industry. Our member firm’s global network engages with clients to refine their business models through innovative practices, improved processes and enabling information technologies. </span></span></span></p> <p><span style=""><span style=""> </span></span></p> <p><span style=""><span style="">You will work alongside our clients to help them make decisions and implement solutions based on "Heart of the Business" issues and problem statements from architecting the strategic transformation agenda through to driving business value through execution and implementation. </span></span></p> <p><span style=""><span style=""> </span></span></p> <p><span style=""><span style="">You will work across all key segments within banking (retail, SME, wholesale, and wealth) and drive the latest and best-in-class transformation narrative for our banking sector clients across SEA. Typical engagements which you could be involved in include: </span></span></p> <p> </p> <ul> <li style=""><span style=""><span style="">Front office / sales and service transformation </span></span></li> <li style=""><span style=""><span style="">Omni-channel customer journey and experience design </span></span></li> <li style=""><span style=""><span style="">Operating model transformation </span></span></li> <li style=""><span style=""><span style="">Digital enablement and platform implementation </span></span></li> <li style=""><span style=""><span style="">You will support Deloitte and client’s business growth by: </span></span></li> <li style=""><span style=""><span style="">Identifying client’s business requirements / overall strategy and vision, and any opportunities for efficiencies in existing process / service design </span></span></li> <li style=""><span style=""><span style="">Undertaking extensive desktop and on-the-ground research on various aspects relevant to our current and potential clients viz. market sizing, competitive benchmarking across channels, products, customer experience, digital capabilities, customer servicing, etc. </span></span></li> <li style=""><span style=""><span style="">Developing draft pitch proposals including storyboarding, data analysis, opportunity sizing, proposed team composition, project costing and fee estimates </span></span></li> <li style=""><span style=""><span style="">Using tech, human-centered design thinking and innovative approaches to solve business needs. </span></span></li> <li style=""><span style=""><span style="">Participating in team problem solving efforts and offer ideas to solve client issues. </span></span></li> <li style=""><span style=""><span style="">Facilitating client workshops to complete current state assessment and providing basis for future state design and rollout planning. </span></span></li> <li style=""><span style=""><span style="">Conducting relevant research, data analysis, and create reports. </span></span></li> <li style=""><span style=""><span style="">Maintaining responsibility for quality, completion, and accuracy of work products. </span></span></li> <li style=""><span style=""><span style="">Assessing restructuring operating models, organizational structures, and business processes to streamline core operations’ service delivery. </span></span></li> <li style=""><span style=""><span style="">Assisting in proposal development, as requested. </span></span></li> <li style=""><span style=""><span style="">Actively expanding consulting skills and professional development through training courses, mentoring, and daily interaction with Deloitte colleagues and clients. </span></span></li> </ul> <p><br><span style=""><span style=""><strong>Your role as a leader </strong></span></span></p> <p> </p> <p><span style=""><span style="">At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Managers across our Firm are expected to: </span></span></p> <p><span style=""><span style=""> </span></span></p> <ul> <li style=""><span style=""><span style="">Develop diverse, high-performing people and teams through new and meaningful development opportunities. </span></span></li> <li style=""><span style=""><span style="">Collaborate effectively to build productive relationships and networks. </span></span></li> <li style=""><span style=""><span style="">Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders. </span></span></li> <li style=""><span style=""><span style="">Align your team to key objectives as well as set clear priorities and direction. </span></span></li> <li style=""><span style=""><span style="">Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes. </span></span></li> <li style=""><span style=""><span style="">Influence stakeholders, teams, and individuals positively – leading by example and providing equal opportunities for our people to grow, develop and succeed. </span></span></li> <li style=""><span style=""><span style="">Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief. </span></span></li> <li style=""><span style=""><span style="">Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte. </span></span></li> <li style=""><span style=""><span style="">Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices. </span></span></li> </ul> <p> </p> <p><span style=""><span style=""><strong>Requirements</strong></span></span></p> <p><span style=""><span style=""> </span></span></p> <ul> <li style=""><span style=""><span style="">Tertiary qualification in a business, actuarial, finance or technology discipline. </span></span></li> <li style=""><span style=""><span style="">Currently enrolled in an MBA program or have obtained the qualification with a well ranked institution. </span></span></li> <li style=""><span style=""><span style="">Minimum 6-8 years of working experience in the Consulting Industry and/or Financial Services Industry – Banking Institutions. </span></span></li> <li style=""><span style=""><span style="">Knowledge of Southeast Asia market, the core trends and drivers, with proficiency in articulating regulatory, economic, technological, and business impacts on key institutions. </span></span></li> <li style="background-color:white;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm"><span style="">Proven experience in managing large-scale transformation or change delivery within the Financial Services or FinTech industry.</span></li> <li style="background-color:white;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm"><span style="">Strong delivery management and stakeholder management skills across multiple workstreams.</span></li> <li style="background-color:white;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm"><span style="">Exposure to banking domains such as:</span> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="circle"> <li style="background-color:white;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm"><span style="">Wealth & Private Banking</span></li> <li style="background-color:white;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm"><span style="">Digital Banking - mobile, web</span></li> <li style="background-color:white;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm"><span style="">Payments</span></li> <li style="background-color:white;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm"><span style="">Retail Banking</span></li> <li style="background-color:white;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm"><span style="">Insurance</span></li> </ul> </ul> </li> <li style="background-color:white;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm"><span style="">Solid Agile delivery experience (e.g. Scrum, Kanban, SAFe, or hybrid models).</span></li> <li style="background-color:white;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm"><span style="">Excellent communication and influencing skills.</span></li> <li style="background-color:white;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm"><span style="">Language proficiency in Cantonese and/or Mandarin is highly preferred to support regional collaboration.</span></li> </ul> <p> </p> <p style="text-align:justify"><span style=""><span style=""><strong>Due to volume of applications, we regret only shortlisted candidates will be notified</strong></span></span></p> <p><span style=""><span style=""> </span></span></p> <p><span style=""><span style=""><strong>Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.</strong></span></span></p> <p style="text-align:justify"><span style=""><span style="">#LI-CW</span></span></p> <p> </p>