About this role
<p style="text-align:justify"><span style="font-size:18.0pt"><span style="font-family:Trebuchet MS, Helvetica, sans-serif"><span style="color:#5d7fa3"><em><strong>“The world is yours with Meliá”</strong></em> </span></span></span></p> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-size:14.0pt"><span style="font-family:Trebuchet MS, Helvetica, sans-serif">Discover a path without limits at Meliá, where growth and development opportunities are endless. Embark on a journey that will take you to work in several countries and become part of our extended global family.</span></span></p> <p style="text-align:justify"><span style="font-size:14.0pt"><span style="font-family:Trebuchet MS, Helvetica, sans-serif"> </span></span></p> <p style="text-align:justify"><span style="font-size:14.0pt"><span style="font-family:Trebuchet MS, Helvetica, sans-serif"><span style="color:#5d7fa3"><strong>Discover some of the benefits we offer:</strong></span></span></span></p> <p style="text-align:justify"><span style="font-size:14.0pt"><span style="font-family:Trebuchet MS, Helvetica, sans-serif"> </span></span></p> <ul> <li style="text-align:justify;font-size:14.0pt"><span style="font-size:14.0pt"><span style="font-family:Trebuchet MS, Helvetica, sans-serif"><span style="color:#e9a579"><strong>My MeliáRewards:</strong></span> Participate in our exclusive loyalty program, enjoying unique benefits and advantages.</span></span></li> </ul> <p style="text-align:justify"><span style="font-size:14.0pt"><span style="font-family:Trebuchet MS, Helvetica, sans-serif"> </span></span></p> <ul> <li style="text-align:justify;font-size:14.0pt"><span style="font-size:14.0pt"><span style="font-family:Trebuchet MS, Helvetica, sans-serif"><span style="color:#e9a579"><strong>My MeliáBenefits:</strong></span> Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.</span></span></li> </ul> <p style="text-align:justify"> </p><p style="text-align:justify"><span style="font-size:14.0pt;font-family:'trebuchet ms', geneva, sans-serif"><a title="" href="https://www.melia.com/pt/hoteis/portugal/lisboa/me-lisbon?esl-k=sem-google|ng|c722967963757|mp|kme%20lisboa|p|t|dc|a177912500544|g14800287042&gclsrc=aw.ds&&gad_source=1&gad_campaignid=14800287042&gclid=EAIaIQobChMI95qw4vXEkQMV-wQGAB0N9DSCEAAYASAAEgKDyfD_BwE" target="_self">ME Lisbon</a> is a luxury hotel located in the heart of the city, renowned for its modern design, vibrant lifestyle, and excellent service. We create unique and memorable experiences for both business and leisure travelers, and we are now looking for someone eager to join this dynamic energy.</span></p> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-size:14.0pt;font-family:'trebuchet ms', geneva, sans-serif"><strong><span style="color:#e9a579">Mission:</span></strong> As <strong>Housekeeping Supervisor</strong>, you will ensure that cleanliness, presentation, and comfort across the hotel meet ME Lisbon’s highest luxury standards. You will lead by example, supporting your team and guaranteeing an exceptional environment for both guests and colleagues.</span></p> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-size:14.0pt;font-family:'trebuchet ms', geneva, sans-serif"><strong><span style="color:#e9a579">What will you have to do?</span></strong></span></p> <p style="text-align:justify"> </p> <ul style="text-align:justify"> <li style="font-size:14.0pt;font-family:'trebuchet ms', geneva, sans-serif"><span style="font-size:14.0pt;font-family:'trebuchet ms', geneva, sans-serif">Plan, organize, and supervise daily housekeeping operations to ensure efficiency and excellence.</span></li> <li style="font-size:14.0pt;font-family:'trebuchet ms', geneva, sans-serif"><span style="font-size:14.0pt;font-family:'trebuchet ms', geneva, sans-serif">Coordinate and lead the housekeeping team, promoting motivation, accountability, and high performance.</span></li> <li style="font-size:14.0pt;font-family:'trebuchet ms', geneva, sans-serif"><span style="font-size:14.0pt;font-family:'trebuchet ms', geneva, sans-serif">Ensure rooms and public areas meet cleanliness, hygiene, and presentation standards at all times.</span></li> <li style="font-size:14.0pt;font-family:'trebuchet ms', geneva, sans-serif"><span style="font-size:14.0pt;font-family:'trebuchet ms', geneva, sans-serif">Conduct regular inspections and address any quality issues promptly.</span></li> <li style="font-size:14.0pt;font-family:'trebuchet ms', geneva, sans-serif"><span style="font-size:14.0pt;font-family:'trebuchet ms', geneva, sans-serif">Manage guest requests and feedback professionally, ensuring timely resolution.</span></li> <li style="font-size:14.0pt;font-family:'trebuchet ms', geneva, sans-serif"><span style="font-size:14.0pt;font-family:'trebuchet ms', geneva, sans-serif">Ensure compliance with health, safety, and hygiene regulations.</span></li> <li style="font-size:14.0pt;font-family:'trebuchet ms', geneva, sans-serif"><span style="font-size:14.0pt;font-family:'trebuchet ms', geneva, sans-serif">Collaborate closely with Front Office and other departments to optimize the guest experience.</span></li> </ul> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-size:14.0pt;font-family:'trebuchet ms', geneva, sans-serif"><strong><span style="color:#e9a579">What are we looking for?</span></strong></span></p> <p style="text-align:justify"> </p> <ul> <li style="text-align:justify;font-size:14.0pt;font-family:'trebuchet ms', geneva, sans-serif"><span style="font-size:14.0pt;font-family:'trebuchet ms', geneva, sans-serif">Minimum 2 years of experience in a supervisory role within Housekeeping, preferably in luxury hospitality.</span></li> <li style="text-align:justify;font-size:14.0pt;font-family:'trebuchet ms', geneva, sans-serif"><span style="font-size:14.0pt;font-family:'trebuchet ms', geneva, sans-serif">Strong leadership skills with a keen eye for detail and quality.</span></li> <li style="text-align:justify;font-size:14.0pt;font-family:'trebuchet ms', geneva, sans-serif"><span style="font-size:14.0pt;font-family:'trebuchet ms', geneva, sans-serif">Proficiency in Portuguese and English; additional languages are a plus.</span></li> <li style="text-align:justify;font-size:14.0pt;font-family:'trebuchet ms', geneva, sans-serif"><span style="font-size:14.0pt;font-family:'trebuchet ms', geneva, sans-serif">Solid knowledge of cleaning standards, procedures, and hygiene regulations.</span></li> <li style="text-align:justify;font-size:14.0pt;font-family:'trebuchet ms', geneva, sans-serif"><span style="font-size:14.0pt;font-family:'trebuchet ms', geneva, sans-serif">Ability to work flexible schedules, including weekends and holidays.</span></li> </ul><p style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Trebuchet MS, Helvetica, sans-serif"> </span></span></p> <p style="text-align:justify"><span style="font-size:14.0pt"><span style="font-family:Trebuchet MS, Helvetica, sans-serif"><span style="color:#5d7fa3"><strong>At Meliá we are all VIP</strong></span></span></span></p> <p style="text-align:justify"><span style="font-size:14.0pt"><span style="font-family:Trebuchet MS, Helvetica, sans-serif"> </span></span></p> <p style="text-align:justify"><span style="font-size:14.0pt"><span style="font-family:Trebuchet MS, Helvetica, sans-serif"><em>At Meliá Hotels International, we are committed to <strong><span style="color:#e9a579">equal opportunities between women and men</span></strong> in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.</em></span></span></p> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-size:14.0pt"><span style="font-family:Trebuchet MS, Helvetica, sans-serif"><em>We promote our commitment to <span style="color:#e9a579"><strong>equality and diversity</strong></span>, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that <span style="color:#e9a579"><strong>diversity and inclusion among our employees are essential for our success as a global company</strong></span>.</em></span></span></p> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-size:14.0pt"><span style="font-family:Trebuchet MS, Helvetica, sans-serif"><em>Additionally, we support the sustainable growth of our industry through <span style="color:#e9a579"><strong>a socially responsible team</strong></span>. In this sense, our motto is "<span style="color:#e9a579"><strong>Towards a sustainable future, from a responsible present</strong></span>". Thanks to al our collaborators, we make it possible.</em></span></span></p> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-size:14.0pt"><span style="font-family:Trebuchet MS, Helvetica, sans-serif">To protect yourself and avoid fraud in selection processes, we invite you to consult our recommendations on the "<strong><a href="https://careers.melia.com/content/Protect-your-application/?locale=en_US" target="_blank" rel="noopener">Protect Your Application</a></strong>" page.</span></span></p> <p style="text-align:justify"><span style="font-size:14.0pt"><span style="font-family:Trebuchet MS, Helvetica, sans-serif"> </span></span></p> <p style="text-align:justify"><span style="font-size:14.0pt"><span style="font-family:Trebuchet MS, Helvetica, sans-serif">If you want to be “<span style="color:#e9a579"><strong>Very Inspiring People</strong></span>“, follow us on: </span></span></p> <p style="text-align:justify"><span style="font-size:14.0pt"><span style="font-family:Trebuchet MS, Helvetica, sans-serif"> </span></span></p> <p style="text-align:justify"><span style="font-size:14.0pt"><span style="font-family:Trebuchet MS, Helvetica, sans-serif"><strong><a href="https://www.instagram.com/meliacareers/"><span style="color:#5d7fa3">INSTAGRAM</span></a> – <a href="https://www.tiktok.com/@meliahotels?_t=8jtyn0EQWQ5&_r=1" target="_blank" rel="noopener"><span style="color:#5d7fa3">TIKTOK</span> </a>– <a href="https://www.linkedin.com/company/melia-hotels-international/mycompany/"><span style="color:#5d7fa3">LINKEDIN</span></a> – <a href="https://uk.indeed.com/cmp/Meli%C3%A1-Hotels-International-1"><span style="color:#5d7fa3">INDEED</span></a> – <a href="https://www.glassdoor.co.uk/Overview/Working-at-Meli%C3%A1-Hotels-International-EI_IE665085.11,37.htm"><span style="color:#5d7fa3">GLASSDOOR</span></a></strong></span></span></p>