We, at Leggett & Platt Inc., are searching for a Senior Global Business Manager within our Commercial & Customer – Sales team to help support our Work Furniture (WF) business. In our Furniture Components business, we design, manufacture, and distribute a wide range of components and finished products that enhance comfort, motion, and style in upholstered furniture, including recliner mechanisms, seating support systems, and sofa sleeper units. With a global footprint that includes international manufacturing, product development, distribution and sales, we are strategically positioned to support upholstered furniture manufacturers around the world. Leggett & Platt is North America’s leading independent manufacturer of office furniture components and mechanisms. Our Work Furniture business produces task and finished components, as well as select lines of private‑label finished seating. From surface‑critical bent tube assemblies and molded plywood components to chair mechanisms, bases, arms, seats, and backs, Work Furniture brings diverse world‑class manufacturing capabilities together in the production and assembly of high‑quality contract furniture products. As a Senior Global Business Manager, you will have the opportunity to own and lead the global business relationship with one of our most significant strategic accounts. Your contributions will have a direct impact on the business by driving profitable growth, shaping long‑term account strategy, and strengthening high‑value customer partnerships that are essential to the future success of our Work Furniture business. The team you will be working with is collaborative, highly engaged, and deeply committed to delivering exceptional value, and values strategic thinking, open communication, and a strong partnership mindset. So, what will you be doing as a Senior Global Business Manager? • Owning and driving the global business relationship for assigned key accounts, developing deep, trusted relationships with senior leaders across product management, product development, and supply chain. • Leading the development and execution of a comprehensive account strategy to grow existing business, secure new opportunities, and expand our portfolio within the customer. • Proactively identifying and advancing new product development opportunities to increase share of wallet and drive profitable sales growth. • Conducting periodic business reviews with key customer stakeholders to ensure alignment, transparency, and forward momentum. • Identifying opportunities to improve profitability within assigned accounts. • Providing customer‑driven insights to guide new product development and innovation. • Collaborating across internal teams—including sales, engineering, quality, finance, customer service, and legal—to deliver seamless execution and exceptional customer value. Travel expectations – this is a Hybrid position with 30% - day/local trips To be successful in this role, you’ll need: • 10–15+ years of experience in account management or comparable customer‑facing roles within large, complex organizations. • A proven track record of driving sales growth and achieving key commercial KPIs. • Strong strategic planning, critical thinking, and project management skills. • Demonstrated ability to build consensus, influence cross‑functional teams, and serve as a trusted partner to executive‑level stakeholders. • Exceptional communication skills, including the ability to deliver concise, compelling presentations to senior leadership. • High financial acumen and the ability to use data to guide decision‑making. • Technical aptitude; mechanical or manufacturing knowledge is beneficial. • Proficiency with PowerPoint, Excel, Outlook, Project, and Word. Things we consider a plus: • Experience working with global accounts or within global business structures. • Familiarity with ZOHO CRM and Power BI. • Background in manufacturing environments or the furniture industry. • Ability to read blueprints and understand basic manufacturing processes. What to Do Next Now that you’ve had a chance to learn more about us, what are you waiting for! Apply today and allow us the opportunity to learn more about you and the value you can bring to our team. Once you apply, be sure to create a profile and sign up for job alerts so you can be the first to know when new opportunities become available. Our Values Our values speak to our shared beliefs, and describe how we approach working together. • Put People First reflects our commitment to safety and care of each other, learning and development, and creating an inclusive environment of mutual respect, empathy, and belonging. • Do the Right Thing focuses us on acting with honesty and integrity, delivering results the right way, taking pride in our work, and speaking the truth – good or bad. • Do Great Work…Together occurs when we engage without hierarchy, collaborate as a team, embrace challenges, and work for the good of all of us. • Take Ownership and Raise the Bar demonstrates our responsibility to add value and make a difference, challenge the status quo and biases to make things better, foster innovative and creative solutions to drive impact, and explore new perspectives and embrace change. Our Commitment to You We're actively taking steps to make sure our culture is inclusive and that our processes and practices promote equity for all. Leggett & Platt is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veteran status, and more. Join us! We welcome and encourage applications if you meet the minimum qualifications. Even if you do not meet the preferred qualifications, we’d love the opportunity to consider you. Equal Employment Opportunity/Veterans/Disability Employer For more information about how we handle your personal data in connection with our recruiting processes, please refer to the Recruiting Privacy Notice on the “Privacy Notice” tab located at <a href="https://privacy.leggett.com/">http://privacy.leggett.com</a>

Sr. Global Business Manager (Grand Rapids, MI, US) @ Leggett & Platt Incorporated

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