About this role
<p style="margin:0.0in;text-align:justify;font-size:10.0pt;font-family:'NewsGoth Lt BT', sans-serif;color:black"><strong>Your Area of Work</strong></p> <p style="margin:0.0in;text-align:justify;font-size:10.0pt;font-family:'NewsGoth Lt BT', sans-serif;color:black">As an Associate Vice President, Relationship Management, you will serve customers in the Hong Kong Market. You will ensure effective communication and feedback as well as high level of service delivered to the customers. You will be responsible for prospering new business and expanding the company’s market presence in this strategically important region.</p> <p style="text-align:justify;margin:0.0in 0.0in 0.0in 106.2pt;font-size:10.0pt;font-family:'NewsGoth Lt BT', sans-serif;color:black"> </p> <p style="margin:0.0in;text-align:justify;font-size:10.0pt;font-family:'NewsGoth Lt BT', sans-serif;color:black"><strong>Your Responsibilities:</strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'NewsGoth Lt BT', sans-serif;color:black">Manage key relationships with a number of our strategic, global relationships.</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'NewsGoth Lt BT', sans-serif;color:black">Develop new business opportunities and protect existing revenue streams in coordination with Clearstream’s other European offices, Regional Directors, and Relationship Managers.</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'NewsGoth Lt BT', sans-serif;color:black">Prepare and present proposals and product presentations to potential new customers.</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'NewsGoth Lt BT', sans-serif;color:black">Initiate, establish and maintain excellent relationships with existing and prospective customers (banks and financial institutions).</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'NewsGoth Lt BT', sans-serif;color:black">Monitor service levels, escalate and resolve potential operational problems to ensure high quality standards, handle customer enquiries on settlement and custody.</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'NewsGoth Lt BT', sans-serif;color:black">Liaise with the product teams to promote Digital Issuance and Collateral Management.</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'NewsGoth Lt BT', sans-serif;color:black">Keep abreast of market updates, developments, and competitors.</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'NewsGoth Lt BT', sans-serif;color:black">Act as the first line of defence in managing client relationships, ensuring adherence to all Know Your Customer (KYC), Anti-Money Laundering (AML), and other regulatory requirements.</li> </ul> <p style="margin:0.0in;text-align:justify;font-size:10.0pt;font-family:'NewsGoth Lt BT', sans-serif;color:black"><strong> </strong></p> <p style="margin:0.0in;text-align:justify;font-size:10.0pt;font-family:'NewsGoth Lt BT', sans-serif;color:black"><strong>Your Profile:</strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'NewsGoth Lt BT', sans-serif;color:black">Minimum Bachelor’s Degree.</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'NewsGoth Lt BT', sans-serif;color:black">Strong understanding of KYC and AML frameworks and client onboarding.</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'NewsGoth Lt BT', sans-serif;color:black">6 to 8 Years experience in securities / banking business, with experience in custodian bank or securities services house preferred.</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'NewsGoth Lt BT', sans-serif;color:black">Good knowledge of securities settlement and corporate action, ideally in both international and major domestic markets.</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'NewsGoth Lt BT', sans-serif;color:black">Experience with institutional clients, good relationship with financial institutions, hands-on customer service experience.</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'NewsGoth Lt BT', sans-serif;color:black">Outstanding communication and negotiation skills, customer and service-oriented.</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'NewsGoth Lt BT', sans-serif;color:black">Excellent analytical and problem-solving skills, teamplayer. Highly motivated and flexible.</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'NewsGoth Lt BT', sans-serif;color:black">Proficiency in written and spoken English, as well as an excellent command of spoken Cantonese and Mandarin is mandatory.</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'NewsGoth Lt BT', sans-serif;color:black">Willingness to travel as required.</li> </ul> <p style="text-align:justify;margin:0.0in 0.0in 0.0in 106.2pt;font-size:10.0pt;font-family:'NewsGoth Lt BT', sans-serif;color:black"> </p> <p style="text-align:justify;margin:0.0in 0.0in 0.0in 106.2pt;font-size:10.0pt;font-family:'NewsGoth Lt BT', sans-serif;color:black"> </p> <p style="margin:0.0in;text-align:justify;font-size:10.0pt;font-family:'NewsGoth Lt BT', sans-serif;color:black">Location: Hong Kong</p>