About this role
<p style="text-indent:-113.4pt;margin:0.0in 0.0in 0.0in 113.4pt;font-size:10.0pt;font-family:'News Gothic GDB', sans-serif">Division/section</p> <p style="text-indent:-113.4pt;margin:0.0in 0.0in 0.0in 113.4pt;font-size:10.0pt;font-family:'News Gothic GDB', sans-serif"><a name="mrkDivision2"></a>Post Trading, <a name="mrkActivity1"></a>Clearstream Fund Services, Customer Operations Singapore</p> <p style="text-indent:-113.4pt;margin:0.0in 0.0in 0.0in 113.4pt;font-size:10.0pt;font-family:'News Gothic GDB', sans-serif"> </p> <p style="text-indent:-113.4pt;margin:0.0in 0.0in 0.0in 113.4pt;font-size:10.0pt;font-family:'News Gothic GDB', sans-serif">Field of activity</p> <p style="margin:0.0in;font-size:10.0pt;font-family:'News Gothic GDB', sans-serif"><a name="mrkActivity2"></a>Clearstream's investment funds services enable banks and other investment fund distributors to move towards standardization, automation and straight-through processing of investment fund orders. Being part of the Global Funds Operations Team, you will be responsible for Hedge Funds trades and transfers from beginning to end, carrying out the Front office, Middle office and Settlement functions, customer queries, client account set up and maintenance and mandatory corporate actions and share events.</p> <p style="margin:0.0in;font-size:10.0pt;font-family:'News Gothic GDB', sans-serif"> </p> <h1 style="margin:0.0in 0.0in 0.0in 113.4pt;text-indent:-113.4pt;font-size:10.0pt;font-family:Arial, sans-serif"><a name="mrkTasks1"></a><span style="font-family:'News Gothic GDB', sans-serif">Tasks/responsibilities</span></h1> <p style="margin:0.0in 0.0in 0.0in 113.4pt;font-size:10.0pt;font-family:'News Gothic GDB', sans-serif"> </p> <p style="margin:0.0in;font-size:10.0pt;font-family:'News Gothic GDB', sans-serif"><a name="mrkTasks2"></a><u>Operational activities</u></p> <ul style="margin-top:0.0in;margin-bottom:10.0pt"> <li style="margin:0.0in 0.0in 10.0pt 0.0px;line-height:115%;font-size:10.0pt;font-family:'News Gothic GDB', sans-serif">Process Trade & Transfer orders from customers</li> <li style="margin:0.0in 0.0in 10.0pt 0.0px;line-height:115%;font-size:10.0pt;font-family:'News Gothic GDB', sans-serif">Perform document completion for trades & transfers along with verification</li> <li style="margin:0.0in 0.0in 10.0pt 0.0px;line-height:115%;font-size:10.0pt;font-family:'News Gothic GDB', sans-serif">Process incoming trades related cash and incoming transfer requests</li> <li style="margin:0.0in 0.0in 10.0pt 0.0px;line-height:115%;font-size:10.0pt;font-family:'News Gothic GDB', sans-serif">Trace pending transactions and settle transactions on receipt of contract note</li> <li style="margin:0.0in 0.0in 10.0pt 0.0px;line-height:115%;font-size:10.0pt;font-family:'News Gothic GDB', sans-serif">Process corporate action shares and cash events promptly and accurately</li> <li style="margin:0.0in 0.0in 10.0pt 0.0px;line-height:115%;font-size:10.0pt;font-family:'News Gothic GDB', sans-serif">Be risk aware and take all steps necessary to minimise errors including fully complying with existing procedures and staying aware of procedure changes</li> </ul> <p style="margin:0.0in;font-size:10.0pt;font-family:'News Gothic GDB', sans-serif"><u>Customer Service</u></p> <ul style="margin-top:0.0in;margin-bottom:10.0pt"> <li style="margin:0.0in 0.0in 10.0pt 0.0px;line-height:115%;font-size:10.0pt;font-family:'News Gothic GDB', sans-serif">Investigate, monitor, record and resolve simple queries/issues raised by the client via phone calls and emails</li> <li style="margin:0.0in 0.0in 10.0pt 0.0px;line-height:115%;font-size:10.0pt;font-family:'News Gothic GDB', sans-serif">Provide the highest standard of service in all dealings with the client</li> </ul> <p style="text-align:justify;text-indent:-113.4pt;margin:0.0in 0.0in 0.0in 113.4pt;font-size:10.0pt;font-family:'News Gothic GDB', sans-serif"><a name="mrkQualifications1"></a>Qualifications/required skills</p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'News Gothic GDB', sans-serif"><a name="mrkQualifications2"></a><a name="mrkInfo2"></a>Years of Experience: Fresh Graduates are welcome apply</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'News Gothic GDB', sans-serif">Education Qualifications: Diploma, university degree and/or a comparable qualification</li> <li style="text-align:justify;line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'News Gothic GDB', sans-serif"><a name="mrkLocation1"></a>Banking experience and/or knowledge of investment funds industry is an advantage</li> <li style="text-align:justify;line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'News Gothic GDB', sans-serif">Pro-active attitude with strong problem-solving skills, accuracy and ability to work independently and as part of a team in an international environment</li> <li style="text-align:justify;line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'News Gothic GDB', sans-serif">Ability to multi-task and work under pressure to meet tight deadlines</li> <li style="text-align:justify;line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'News Gothic GDB', sans-serif">Customer oriented with excellent telephone, communication and negotiation skills</li> <li style="text-align:justify;line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'News Gothic GDB', sans-serif">Working on early shift to support Australian market may be required</li> </ul> <p style="text-align:justify;line-height:115%;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;margin-left:0.0px;font-size:10.0pt;font-family:'News Gothic GDB', sans-serif"> </p> <p style="text-align:justify;line-height:115%;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;margin-left:0.0px;font-size:10.0pt;font-family:'News Gothic GDB', sans-serif"> </p> <p style="text-align:justify;text-indent:-113.4pt;margin:0.0in 0.0in 0.0in 113.4pt;font-size:10.0pt;font-family:'News Gothic GDB', sans-serif">Location: <a name="mrkLocation2"></a>Singapore</p>