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General Manager, The Hythe (Vail, CO, US) @ Vail Resorts

Vail, Arizona, USOnsiteFull-time
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About this role

<p> </p> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Our mission is to create the Experience of a Lifetime for our employees, so they can, in turn, create the Experience of a Lifetime for our guests. We own and operate the most renowned destination resorts in the world as well as regional and local ski areas outside major cities, and connect them all through one unrivaled network. We are looking for ambitious leaders, innovators and creators to join our talented team. If you’re ready to pursue your fullest potential, we want to get to know you!</span></p> <p> </p> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).</span></p> <p> </p><p style="margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black"><strong>Job Summary:</strong><br>The General Manager will have the rare career opportunity and expectation to lead a recently curated individual brand in the exclusive Vail market, within the Marriott family of brands, through aligned stakeholder vision including Vail Resorts, DiamondRock Hotels and Marriott International. This is a coveted position for an ambitious General Manager to drive a complex and competitive, semi-independent hotel in a sought after market. This journey will include leading The Hythe, Vail through direct oversight of all lodging, food and beverage and spa strategies and endeavors. </span></p> <p style="margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black">The General Manager is accountable for all aspects of the property including: day-to-day operations, oversight of all staff and staffing, customer satisfaction, property maintenance and appearance, IT related elements of property, alignment and follow up in all matters of Health and Safety, and meeting all internally and externally agreed-upon standards. This General Manager will be accountable for all operating costs, budgets, forecasts, strategic planning, and other KPIs. You will be accountable to demonstrating exceptional strategic leadership in both long-term and short-term planning and strategy development in order to deliver outstanding overall performance. This hire will be accountable for driving property room rate and occupancy strategies, ensuring successful balance of profit margins; in addition, the General Manager will have involvement in F&amp;B concepts, and will drive successful restaurant concepts at appropriate costs. A strong understanding of P&amp;L statements, balance sheets, and Capital planning and execution is mandatory. </span></p> <p style="margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black">We provide <em>Epic Service</em> by creating memorable experiences and emotional connections with the team and our guests. Success in this position is exhibited by strong financial performance, a well-maintained property, highly engaged employees and guest satisfaction at elevated standards of luxury. Accomplishment of required tasks as outlined will require end goals be met such as driving financial results, promoting positive cultural environment, seeking and acting towards constant improvements and financially ensure profitability.</span></p> <p style="margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black"> </span><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black"> </span></p> <p style="margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black">In addition, Luxury Collection Brand Standards, loyalty rewards programs and luxury amenities are an integral part of hotel operations for both guests and employees - as such, applicants must be able to demonstrate fluency in operating a luxury level of service, in a highly seasonal resort setting. Luxury Collection Brand Standards and adherence to an established Experiential Blueprint will be critical expectations from the outset. Successful background required in the leadership and oversight of all aspects of full service hotel operations including robust food &amp; beverage, rooms operations, property maintenance and third party consultancy management. Experience within the Marriott Brand as a General Manager is beneficial as is Home Owner Association/Liaison management. Of utmost importance is ability of General Manager to aid in all of the above through the productive alignment and management of critical stakeholders inclusive of hotel ownership group, Management Company, franchised brand, homeowners and employees.<br><br></span></p> <p><span style="color:black"><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Job Specifications: </span></strong></span></p> <ul> <li style="color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Starting Wage: $185,000 - $230,000 + annual bonus + equity </span></li> <li style="color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Employment Type: Year Round </span></li> <li style="color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Shift Type: Full Time hours</span></li> <li style="color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Minimum Age: At least 18 years of age </span></li> <li style="color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Housing Availability: No </span></li> </ul> <p style="margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"> <br><strong>Job Responsibilities:</strong></span></p> <ul> <li style="line-height:normal;background-color:white;font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black">Meet and exceed customer expectations as measured by Marriott Luxury Collection brand scoring metrics through proactive lodging, food and beverage, and group/conference management and relations</span></li> <li style="line-height:normal;background-color:white;font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black">Develop and execute property strategic plan along with departmental leaders</span></li> <li style="line-height:normal;background-color:white;font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black">Exhibit keen financial acumen, creating and managing departmental budgets, including forecasting, variances and top-tier revenue management</span></li> <li style="line-height:normal;background-color:white;font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black">Work closely with internal and third party Revenue Management, Reservations, and Group Sales teams to maximize revenue and occupancy, ensuring the hotel is consistently positioned as top 2-3 performing hotels in market</span></li> <li style="line-height:normal;background-color:white;font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black">Collaborate with other General Managers in-resort as well as cross-divisional resort leaders to resolve challenges and provide seamless <em>Experiences of a Lifetime</em> for guests </span></li> <li style="line-height:normal;background-color:white;font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black">Critical thinker with property-based, total resort, divisional and enterprise-wide priorities always in practice</span></li> <li style="line-height:normal;background-color:white;font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black">Provide brand ambassadorship of Marriott culture and happenings to Vail Resorts community. Functional brand expertise expected </span></li> <li style="line-height:normal;background-color:white;font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black">Recruit, interview, hire, coach, and develop leaders. High level of accountability, communication and personnel management required in order to maintain only luxury-level talent</span></li> <li style="line-height:normal;background-color:white;font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black">Support guest recovery opportunities as necessary through both short term resolution and long term strategic action planning</span></li> <li style="line-height:normal;background-color:white;font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black">Strong connection to all staff expected with ability to balance administrative duties of office and willingness to assist in operations when necessary</span></li> <li style="line-height:normal;background-color:white;font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black">Complete processes as appropriate and act as a liaison with other company functions and departments, including but not limited to: Accounting/Finance, Human Resources, Payroll, Sales, Workers Comp, Revenue Management, Purchasing, Engineering, Conference Services, and Marketing. Provide leadership and support of highly centralized company culture.</span></li> <li style="line-height:normal;background-color:white;font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black">As the leader of the property, champion a diverse, inclusive and equitable (DEI) culture</span></li> <li style="line-height:normal;background-color:white;font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black">Additional duties as required<br><br></span></li> </ul> <p style="margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><strong>Job Requirements:</strong></span></p> <ul> <li style="line-height:normal;background-color:white;font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black">Bachelor’s Degree – Required</span></li> <li style="line-height:normal;background-color:white;font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black">12-15 years lodging and hospitality experience required, with specific experience luxury and brand environments as well as in growing and developing senior leaders. Previous Hotel, Assistant General Manager or General Manager experience highly advised.</span></li> <li style="line-height:normal;background-color:white;font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black">Proven experience and passion for providing excellent service.</span></li> <li style="line-height:normal;background-color:white;font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black">Exemplary verbal and written communication skills in English required. Ability to read, comprehend and write complex correspondence and effectively communicate with guests and employees using diplomacy and tact required.</span></li> <li style="line-height:normal;background-color:white;font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black">Valid Colorado Driver License and ability to complete a Motor Vehicle Report on hire.</span></li> <li style="line-height:normal;background-color:white;font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black">Proficiency with Microsoft Office applications required – proficiency with property management software and property maintenance software preferred.</span></li> </ul><p style="margin-bottom:11.0px"> </p> <p style="margin-bottom:11.0px"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">The expected Total Compensation for this role is $185,000 - $230,000 + annual bonus + equity. Individual compensation decisions are based on a variety of factors.</span><br><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> </span></p> <p style="margin-bottom:11.0px"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><strong>Job Benefits</strong></span></p> <ul style="margin-bottom:11.0px"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons </span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">MORE employee discounts on lodging, food, gear, and mountain shuttles</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">401(k) Retirement Plan </span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Employee Assistance Program</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Excellent training and professional development</span></li> </ul> <p style="margin-bottom:11.0px"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Full Time roles are eligible for the above, plus:</span></p> <ul style="margin-bottom:11.0px"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Free ski passes for dependents</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Critical Illness and Accident plans</span></li> </ul> <p style="margin-bottom:11.0px"> </p> <p style="margin-bottom:11.0px"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Please note that the ability to work in person or off-site, and the particulars related to such work, are subject to change at any time; and, accordingly, the Company reserves the right to change its policies and/or require in-person/in-office work or off-site work at any time in its sole discretion. </span></p> <p style="margin-bottom:11.0px"> </p> <p style="margin-bottom:11.0px"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. </span></p> <p style="margin-bottom:11.0px"> </p> <p style="margin-bottom:11.0px"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.</span></p> <p style="margin-bottom:11.0px"> </p> <p style="margin-bottom:11.0px"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.</span></p> <p align="right"> </p> <p align="right"><span style="font-size:12.0px"><em>Requisition ID 514874</em><br><em>Reference Date: 05/14/2026 <br><em>Job Code Function: Leadership - Lodging Ops</em></em></span> <span style="font-size:12.0px"><em><em> </em></em></span></p>

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