About this role
<p><strong>Apply now!</strong></p> <p>Siegwerk is one of the world’s leading suppliers of Printing Inks and sustainable packaging solutions. A career here will give you significant <strong>flexibility </strong>and <strong>suppor</strong>t in a company focused on making a <strong>positive impac</strong>t in the world. Siegwerk is poised to disrupt the global packaging industry; changing the way packaging is produced and consumed for the benefit of us all. At Siegwerk, you will have everything you need to help make that change.<br> <br><strong>Join us, let’s Do it. With Heart.</strong></p><div>We are currently seeking an Account Service Representative to support our Midwest region, with a primary focus in Wisconsin, Minnesota, SD, Illinois</div> <p class="MsoNormal"><strong><span style="font-size:11.0pt">Essential Duties and Responsibilities:</span></strong></p> <ul style="margin-top:0.0in" type="disc"> <li class="MsoNormal"><span style="font-size:11.0pt">Plays a key role in the area of Technical Service, working closely with the sales group to establish clear customer focus and achieve business objectives through technical means.</span></li> <li class="MsoNormal"><span style="font-size:11.0pt">Color Management expertise; proactively and reactively supports this technology</span></li> <li class="MsoNormal"><span style="font-size:11.0pt">Assesses customers’ needs and proactively and reactively incorporates continuous improvement methods and philosophy.</span></li> <li class="MsoNormal"><span style="font-size:11.0pt">Works with and calls on top level management as well as user buyers, to develop technical response/action plans regarding issues and opportunities. </span></li> <li class="MsoNormal"><span style="font-size:11.0pt">Troubleshoots press issues – for flexo/screen/offset products for the Narrow Web industry customers - and recommends actions/formulations to improve/correct situation.</span></li> <li class="MsoNormal"><span style="font-size:11.0pt">Acts as Account Manager & Account Services Reps, when needed but primary role is technical service representative.</span></li> <li class="MsoNormal"><span style="font-size:11.0pt">Gathers correct information so lab resources can operate in the most efficient manner, both to correct issues and to design new products.</span></li> <li class="MsoNormal"><span style="font-size:11.0pt">Completes and participates in special projects as assigned.</span></li> <li class="MsoNormal"><span style="font-size:11.0pt">Ascertains customers’ technical objectives and strategically plans and facilitates communication of Siegwerk’s relevant technical developments to respective customers.</span></li> <li class="MsoNormal"><span style="font-size:11.0pt">Provides weekly and/or monthly reports detailing customers’ technical issues/needs including trial reports.</span></li> <li class="MsoNormal"><span style="font-size:11.0pt">Directly communicates on-site with area customers to address technical issues and/or interacts with customers as a professional immediate technical resource</span></li> <li class="MsoNormal"><span style="font-size:11.0pt">Other duties as assigned.</span></li> </ul> <p class="MsoNormal"><span style="font-size:11.0pt"> </span></p> <p class="MsoNormal"><strong><span style="font-size:11.0pt">Education and/or Experience</span></strong></p> <p class="MsoNormal"><span style="font-size:11.0pt">Technical College or University degree (BA or BS), and/or Technical Service experience in flexographic printing. Or a combination of Education and Experience.</span></p> <p class="MsoNormal"><span style="font-size:11.0pt"> </span></p><p>If interested, please apply online </p>