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VIE - Global Business Process Excellence Professional - Mumbai (Mumbai, IN) @ CMA-CGM

Mumbai, INOnsiteFull-time
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About this role

<p style="text-align:justify"> </p> <p style="text-align:justify">CMA Ships, a subsidiary of the CMA CGM Group, covers all facets of the maritime business: from the fleet management of the vessels to that of the crew members.<br> CMA Ships is also a team of experts responsible for implementing innovative solutions and making CMA CGM vessels more energy efficient.</p> <p style="text-align:justify"> </p> <p><strong>THE ROLE</strong></p> <p>As CMA Ships sets up new fleet teams in India, this V.I.E. provides day-to-day support to those teams on the business-process side. Working alongside the new Mumbai-based fleet teams, the role helps them take ownership of CMA Ships&apos; operating processes and tools, relays their needs and feedback to the relevant departments, and contributes to process improvements, including simple AI-enabled use cases.</p> <p>This is a junior support and coordination role; project ownership and the technical relationship with the ERP development teams remain with the responsible CMA Ships managers.</p> <p> </p> <p><strong>WHAT ARE YOU GOING TO DO ? </strong></p> <p> </p> <ul> <li>Comply with IMS and all relevant international rules and regulations;</li> <li>Ensure all your duties are in accordance with quality, health, safety, environmental and ethics policies;</li> <li>Support the newly created fleet teams in India in applying CMA Ships&apos; business processes on a day-to-day basis;</li> <li>Help explain, document and roll out operating procedures, good practices and supporting materials to those teams;</li> <li>Collect and relay the business needs, questions and feedback of the India fleet teams to the relevant CMA Ships departments;</li> <li>Ensure the Growth Anticipation Plan coordination and reporting on site;</li> <li>Support audit and investigation teams for HO on site;</li> <li>Contribute to the continuous improvement of business processes, including helping to identify simple AI-enabled use cases (automation, data, decision support), under the guidance of the project owners;</li> <li>Assist in preparing user guides, quick reference sheets and basic training for the fleet teams;</li> <li>Help follow up open points and prepare regular activity reporting for your manager;</li> <li>Be assigned additional tasks and responsibilities as applicable.</li> </ul> <p> </p> <p> </p> <p><strong>WHO ARE WE LOOKING FOR ?</strong> </p> <ul> <li>Master&apos;s degree (engineering school, business school or university) in business, operations, information systems, supply chain or equivalent;</li> <li>Interest in business-process organisation and in the practical use of digital tools, including AI;</li> <li>Comfortable using everyday business software (Word, Excel, PowerPoint) and learning new tools;</li> <li>Fluent English mandatory (working language in India); French an asset.</li> <li>Eligible for the French V.I.E. scheme: <ul style="list-style-type:circle"> <li>aged 18 to 28 inclusive on the date the contract is signed;</li> <li>national of the European Economic Area;</li> <li>in compliance with the national service obligations of the country of origin.</li> </ul> </li> <li>First experience or internship in operations, process support or a coordination role is appreciated; a recent graduate profile is welcome.</li> <li>Any exposure to the maritime or shipping environment is a plus.</li> </ul><p style="text-align:justify"> </p> <p style="text-align:justify">Come along on CMA CGM’s adventure</p>

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