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SwiftRe Operations Analyst III 1 (Mexico City, MX) @ Swiss Reinsurance Company Ltd.

Mexico City, MXOnsiteFull-time
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<h3><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>About the Role</strong></span></h3> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">SwiftRe is an efficient web-based platform providing mid-market and facultative business to our clients. It is an easy to use and efficient online risk placement, claims and accounting channel for clients. This position includes handling a client portfolio with detailed operational focus, steering parameters from post-bind experience and contributing in process and system development.</span></p> <h4><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Key Responsibilities</span></h4> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>Core portfolio management</strong> comprises of Single Fac risks via SwiftRe Platform and Fac Facilities via Fac Portal</span></p> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>Managing own portfolio</strong> of clients who are insurance companies/brokers from several different geographies with keen focus on operational KPI excellence</span></p> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>End to end process management</strong> - Monitoring of outstanding statements, overall cash flow management and escalations needed towards delivering business-sensitive operational results – with undiluted focus on Ease of Doing Business</span></p> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>Ensuring data quality</strong> - clients submit timely and quality data as per contractually agreements, subsequent analysis &amp; uploading of insurance data into the system</span></p> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>Client support</strong> - On exceptional need basis, supporting our clients in administering their contracts and processing statements on behalf of clients in SwiftRe portal</span></p> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>Coordination</strong> of technical and financial accounting issues with diverse market accounting teams in various Swiss Re Units and regions</span></p> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>Providing client administration</strong> and support regarding tools, processes and record management</span></p> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>Training the clients</strong> on a regular basis to update their knowledge on SwiftRe&apos;s accounting and payments processes</span></p> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>Cross-functional collaboration</strong> with internal and Underwriting teams (via email, phone and in-person visits)</span></p> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>Process improvement</strong> - Identify opportunities for simplification, support process improvements and system enhancement. Collaborate with Business Expert Networks on regular basis for sustainable implementation of client processes</span></p> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>Testing participation</strong> in User Acceptance Testing and reporting out of user summary as required</span></p> </li> </ul> <h3><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>About the Team</strong></span></h3> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">The makeup of the team includes 11-12 niche Operations Experts fully responsible for all back-office processes and some front-end processes of SwiftRe suite landscape. In line with our strategy, the team is expanding its efforts onto newer Solutions and is expected to rise in volume and complexity. Main scope of your intervention will be US and Canada markets, but as per business need also other markets to generate full benefit of our wider team structure in Operations. Our responsibilities require regular interactions with peers and experts from other global locations. We have a strong link to the other Business Management teams and collaborate on a daily basis to deliver best service and most value to our clients.</span></p> <h3><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>About You</strong></span></h3> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Minimum Bachelor/Master&apos;s in Finance, Accounting or related fields. Outstanding performer with minimum 4-5 years of work experience.</span></p> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Strong Analytical skills (flair for figures), including Advanced Excel and Microsoft Power BI skills. Proven capabilities in data handling and portfolio steering in previous work experience. SQL skills would be an added advantage.</span></p> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Excellent verbal and written business communication skills. Proficient knowledge of other European or Asian languages would be an advantage.</span></p> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Strong understanding of re-insurance concepts, Accounting and Finance principles.</span></p> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Being an agile team player with the ability to manage own workload and demonstrate a sense of Accountability, Responsibility and Commitment.</span></p> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Ability to work together collaboratively, flexibly and constructively in a team/group environment including in virtual set-ups.</span></p> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Ability to challenge the status quo and manage multiple stakeholders (multi-cultural and cross functional teams in a virtual set-up).</span></p> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Solid understanding of interfaces and functions. Prior experience with digital applications, automation, solutions and big data would be an advantage.</span></p> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Insurance/Finance related certifications will be an added advantage.</span></p> </li> </ul><div class="swissre_jobtemplate"> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>About Swiss Re</strong></span></p> <p> </p> <div class="swissre_jobtemplate"> <p><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. We cover both Property &amp; Casualty and Life &amp; Health. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world.<br><br>Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.<br><br>If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience. </span></p> <p> </p> <p> </p> </div> </div> <style type="text/css">.swissre_footer { position: relative; margin-top: -50px; height: 30px; clear: both; margin-bottom: 20px; background: #EEE none repeat scroll 0% 0%; line-height: 30px; padding: 0px 10px; color: #AAA; font-family: "Arial,Helvetica,sans-serif"; } .swissre_jobtemplate { width: 970px; max-width: 100%; height: auto; } .jobDisplay .job { font-family: "Arial" !important; font-size: 12px !important; } .joqReqDescription { max-width: 100%; height: auto; align: center; } .joqReqDescription ul { width: 787px; max-width: 100%; } .joqReqDescription p { width: 827px; max-width: 100%; } </style> <div class="swissre_jobtemplate"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif"><strong>Keywords: </strong> <br><strong>Reference Code: </strong>136843 </span> <p> </p> <p> </p> </div>

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