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Customer Care Advocate (Customer Care Representative) @ Excellus BlueCross BlueShield

Albany, New York, United States of AmericaOnsiteFull-time
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About this role

Embrace the role of a Customer Care Advocate and make a real impact by resolving customer inquiries and enhancing satisfaction. Use your bilingual English/Spanish skills, customer service expertise, and problem-solving abilities to deliver first-class support. Grow your career in a dynamic, fast-paced environment where your communication and problem-solving skills are valued.. Category: Customer Service, Claims & Insurance Operations

Skills

customer servicebilingual english/spanishwindows environmentmultitaskingactive listeningcomputer skillsissue resolutionmentoringstakeholder managementclaims processingonboarding supportretention support

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