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Registered Nurse Case Manager, Population Health @ University of Maryland Medical System

Linthicum Heights, Maryland, United StatesOnsiteFull-time
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About this role

Job Requirements We are seeking a dedicated and experienced Registered Nurse Case Manager to join our Population Health team. The ideal candidate will play a critical role in managing patient care, coordinating services, and improving health outcomes across diverse populations.

Key Responsibilities: - Assess and evaluate patient health needs to develop individualized care plans - Coordinate with healthcare providers, patients, and families to ensure comprehensive care - Monitor patient progress and adjust care plans as necessary - Educate patients and families on health management and disease prevention - Collaborate with interdisciplinary teams to optimize population health strategies - Utilize data and analytics to identify trends and improve care delivery

Join us in making a meaningful impact on community health through compassionate and coordinated care.

Work Experience Education and Experience

• Licensure as a Registered Nurse in the state of Maryland, or eligible to practice due to Compact state agreements outlined through the MD Board of Nursing, is required; BSN preferred. • 3 to 5 years of care coordination experience and/or experience working in an outpatient ambulatory setting • Experience with educating patients and patient goal setting (essential) • Case Management Certification (preferred) • Experience in a manage care information environment (preferred) • Preferred experience would include knowledge of quality improvement processes (LEAN or PDSA); practice re-design work such as patient centered medical home and Joint Commission and National Committee for Quality Assurance (NCQA) accreditations. Knowledge, Skills and Abilities

• Knowledge and experience with managing and overseeing the comprehensive assessment, planning, implementation and overall evaluation of individual patient needs • Proficient analytical, organization, and problem-solving skills to identify opportunities, to implement efficient work processes as it relates to case management • Proficient documentation skills to maintain client records • Ability to work effectively in a stressful work environment and handle confidential issues with integrity and discretion • Critical thinking skills to analyze and solve problems • Strong problem management strategies and issue resolution skills • Excellent interpersonal, verbal, and written communication skills • Strong organization skills, detail oriented, and knowledgeable • Ability to work independently and effectively in a fast-paced environment. • Ability to work productively in a stressful environment and effectively handle multiple projects and changing priorities. • Ability to effectively present information and respond to questions from families, members, providers, and clients, as well as the ability to relate effectively to upper management • Ability to work independently, handle multiple assignments, establish priorities, and demonstrate high level time management skills • Understands benefit/payer systems and reimbursement structures for patients. • Strong clinical knowledge of broad range of medical practice settings and healthcare delivery systems • Thorough and solid knowledge of health care and managed care delivery systems. This includes standards of medical practice, insurance benefits structure, and the utilization and case management process. • Knowledge of state and federal laws and resources • Proficiency in Microsoft Office including Outlook, Word, Excel and PowerPoint; knowledge of or the ability to learn care management/EMRsoftware (e.g., Epic) and other software in order to perform job duties

Benefits Compensation:

• Pay Range: $35.08 - $52.64

Skills

care coordinationpatient assessmentcare plan developmentpatient educationinterdisciplinary collaborationdata analysiselectronic medical records (emr)stakeholder managementissue resolutionepicquality improvementleanpdsapatient-centered medical homejoint commission standards

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