About this role
Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located.
About the Role
We're seeking a proactive Office Administrator to manage daily operations, handle inbound sales inquiries, and provide excellent customer service for our US-based company. This role requires someone who can juggle multiple responsibilities while maintaining professionalism and staying calm under pressure.
Key Responsibilities
Answer and manage inbound calls, provide accurate quotes, and coordinate employee dispatchFollow up on invoices, estimates, and customer communications to ensure timely responsesBuild and maintain organized systems using Excel and other toolsSupport social media content creation (Canva experience is a plus)Handle bookkeeping tasks and data entry as neededManage unpredictable client queries and complaints with emotional intelligence and professionalismRequirements
Requirements
Strong communication and customer service skills with neutral accent and clear English proficiencyAbility to multitask effectively and adapt to unexpected situationsProficient in Excel with willingness to develop operational systemsExperience working with US-based companies preferredHigh emotional intelligence to navigate challenging client interactionsNice to Have
Bookkeeping or data entry experienceCanva or social media content creation skillsBenefits
Remote Working for US Company Exposure to new technology & trend Competitive Salary