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Call Center Supervisor @ Conduent

East Hartford, Connecticut, USOnsiteContract
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About this role

Embrace the role of a Call Center Supervisor and lead a dynamic group to deliver exceptional customer service. Oversee daily operations, drive process improvements, and ensure staff performance meets client expectations. If you have supervisory experience in call centers and a passion for operational excellence, this is your opportunity to make an impact.. Category: Customer Service & Transaction Processing

Skills

call center operationssupervisory experiencecustomer serviceperformance monitoringpolicy developmentstaff coachingdisciplinary actionrecruitmenttraining deliverymicrosoft office suitequality assurancestakeholder managementconflict resolution

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