About this role
The Cone Health Medical Group Director is accountable for ongoing operational results of a group of assigned practices or a care division. The Director is also accountable for ongoing projects with new and existing practices, both in terms of communication and implementation.
Essential Job Function
• Employee Engagement/Talent Development: Engagement and Development of CHMG Practice leaders and providers. • Includes recruitment, mentoring, and the development of relationships that strengthen CHMG's mission and values. • Uses established tactics such as evaluations, staff meetings, provider meetings and rounding tassure goals are achieved. • Accountable Leader: Meets all system requirements of Director Leadership Competencies. • This may include : system-wide meetings, webinars, and other forms of communication such as email, etc Employs multiple communication modes tkeep CHMG practices informed of system developments/initiativesFinancial/Resource Manager: Understands and uses tools available (financial reports, OA reports, VitalStats, etc) tenable practices tcreate value for our patients. • Oversee and manage budget and budget process. • Communicates financial information in an informative and understandable way. • Takes actions necessary when financial performance varies from plan. • Understands provider compensation plans and appropriately applies incentives. • Able tassist financial analysts in development of proformas for growth possibilitiesQuality and Safety Leader: Uses established tactics tachieve CHMG and CH Quality Goals. • This includes, assuring operational compliance with: clinical competencies, regulatory requirements, risk management initiatives and ACO and other metricsService Leader: Sees the patient as the center and reason for all our work. • Employs tactics tachieve the highest level of customer satisfaction possible, as well as expecting that of the team. • This would include engagement of all staff and providers in addressing patient customer needs, using satisfaction metrics and patient feedback. • Visionary, Innovative ,Strategic Leader: Employs breakthrough and innovating thinking tfurther practice, CHMG and Cone Health goals. • Achieves this by constant personal development, and a willingness tthink globally--beyond immediate area of accountability. • Uses opportunities such as: MGMA, Icare, leadership training/meetings, as well as other committees as occasions for learning and growth. • Uses development tools and tactics tfurther practice and CHMG growth as necessary. • Balances demands of work and life sthat best results are achieved; includes willingness tdeclare breakdowns and seek possibilities tlearn and improve processes. •
Education
• REQUIRED:Bachelor's in Business, Healthcare Administration or related field, required. • Graduate Degree in Business, Finance or Health Care Administration or related field (in progress or completed), required.
Experience
• REQUIRED:Minimum of 5 years in physician practice management and/or management in Healthcare - Healthcare Administration. • PREFERRED10+ years practice management experience.
Licensure/Certification/Listing
• REQUIRED MGMA CMPE or attained within 36 months of hire • PREFERRED