About this role
We are searching for Service Hotline Engineer for Smart PV Business to join our business in Germany Position Title: Service Hotline Engineer for Smart PV Business Position Type: Fix term employment 12 months Salary range : 45.000 - 48.000 EUR/year Start Date: July 2026 Location: Nuremberg OR Dusseldorf on site Contact: Iulia Balan | +49 (0) 89 23 88 98 62 Why Choose This Role? - Shape the Future: Work directly within the fast-growing Smart PV sector and contribute to global sustainability. - Accelerate Your Skills: Develop high-demand technical troubleshooting abilities and customer-facing communication skills. - Global Exposure: Collaborate with international engineering teams and industry experts on a daily basis. - Industry Launchpad: Build a strong foundation in the renewable energy industry with a global staffing leader. What You’ll Be Doing - Problem Solving: Act as the first point of contact to investigate, troubleshoot, and resolve technical issues via phone, email, and remote support tools. - Advanced Support: Provide Level 2 technical support and collaborate closely with senior engineering teams to resolve complex cases. - Client Consultation: Support and guide customers and partners through product-related inquiries and technical training. - Knowledge Management: Maintain accurate documentation of technical issues and solutions to help improve future products and processes. - Continuous Improvement: Work with cross-functional teams to optimize the overall customer experience and system performance. What You Bring to the Team - Education: A degree in Electrical/Electronic Engineering, Computer Science, Information Technology, or a closely related field. - Technical Aptitude: Strong analytical skills with a natural knack for troubleshooting and problem-solving. - Communication: Excellent interpersonal skills with the ability to explain technical concepts clearly. - Mindset: Self-motivated, proactive, and comfortable working both independently and as part of a team. - Languages: Native-level fluency in German and professional proficiency in English. For more details contact: sales(at) manningglobal.com (https://mailto: [email protected] ) Quoting reference: GE_MGIB_SHE-PV-B_13163 Or call Iulia on: +49 (0) 89 23 88 98 62 View our latest jobs: www.manningglobal.com ( http://www.manningglobal.com ) Follow us on twitter: @ManningGlobal