About this role
We are searching for **Service Hotline Engineer for Smart PV Business** to join our business in **Germany**
**Position Title:**
**Service Hotline Engineer for Smart PV Business**
**Position Type:**
Fix term employment 12 months
**Salary range :**
45.000 - 48.000 EUR/year
**Start Date:**
July 2026
**Location:**
Nuremberg OR Dusseldorf on site
**Contact:**
Iulia Balan | +49 (0) 89 23 88 98 62
Why Choose This Role?
- Shape the Future: Work directly within the fast-growing Smart PV sector and contribute to global sustainability. - Accelerate Your Skills: Develop high-demand technical troubleshooting abilities and customer-facing communication skills. - Global Exposure: Collaborate with international engineering teams and industry experts on a daily basis. - Industry Launchpad: Build a strong foundation in the renewable energy industry with a global staffing leader.
What You’ll Be Doing
- Problem Solving: Act as the first point of contact to investigate, troubleshoot, and resolve technical issues via phone, email, and remote support tools. - Advanced Support: Provide Level 2 technical support and collaborate closely with senior engineering teams to resolve complex cases. - Client Consultation: Support and guide customers and partners through product-related inquiries and technical training. - Knowledge Management: Maintain accurate documentation of technical issues and solutions to help improve future products and processes. - Continuous Improvement: Work with cross-functional teams to optimize the overall customer experience and system performance.
What You Bring to the Team
- Education: A degree in Electrical/Electronic Engineering, Computer Science, Information Technology, or a closely related field. - Technical Aptitude: Strong analytical skills with a natural knack for troubleshooting and problem-solving. - Communication: Excellent interpersonal skills with the ability to explain technical concepts clearly. - Mindset: Self-motivated, proactive, and comfortable working both independently and as part of a team. - Languages: Native-level fluency in German and professional proficiency in English.
For more details contact:
sales([at)manningglobal.com](https://mailto:[email protected])
Quoting reference:
GE\_MGIB\_SHE-PV-B\_13163
Or call ***Iulia*** on:
+49 (0) 89 23 88 98 62
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[www.manningglobal.com](http://www.manningglobal.com)
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