About this role
Get to Know the Team
The Business Development & Partnerships team works with team members across all departments to bring success and add values for the business.We work and build relationships with external partners to lead business opportunities and collaborations.Get to Know the Role
You will be an important part of the Payment team. Your work involves managing the Business Development & Partnership Team, leading merchant acquisition for GrabPay & PayLater by Grab, managing merchant onboarding funnel and assisting payment partnership functions across Malaysia.This onsite role based in Petaling Jaya, reports to the Head, Merchant - Payment & Loyalty.The Critical Tasks You Will Perform
Team Leadership & Management: Lead and manage the Payment Business Development & Partnerships team.Business Growth & Sales: Drive long-term business growth by achieving sales KPIs, strategically acquiring merchants, managing sales channels, and executing key projects.Merchant Onboarding & Operations: Oversee the smooth and efficient onboarding of new merchants onto the GrabPay/PayLater by Grab platform, coordinating with Merchant Operations, Risk & Compliance, and resolving any associated issues.Partnership & Opportunity Management: Identify new market opportunities and insights, engaging directly with partners to cultivate strong relationships.Cross-Functional Collaboration: Collaborate with teams like Account Management Operations and Marketing to enhance post-sales engagement with newly acquired merchants.Payment Integration Expertise: Utilize familiarity with payment integrations (offline and online) to optimize the end-to-end sales funnel conversion, from commercial negotiations through to post-launch support.Project Support: Provide assistance with existing and new projects related to payment and integration as required. What Essential Skills You Will Need
You have a minimum of 5 years of experience in Sales, Business Development, and Partnerships, coupled with a thorough understanding of the payment & fintech market and competitive landscape.You have at least 2 years of experience leading or managing Sales or Business Development teams.You have strong capability in problem-solving and conflict resolution, particularly when managing deliverable scopes with both internal and external stakeholders. Life at Grab
We care about your well-being at Grab, here are some of the global benefits we offer:
We have your back with Term Life Insurance and comprehensive Medical Insurance.With GrabFlex, create a benefits package that suits your needs and aspirations.Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leaveWe have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hoursWhat We Stand For At Grab
We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.