About this role
The Post
The Programme Management Office (PMO) is central to the management and coordination of programmes of work across Information Services and the University. The PMO is governed by a Programme Board and encompasses all programmes and projects underway or being planned. It provides a standardised methodology, templates and approach to managing projects, and enables transparent reporting against progress and objectives, and early intervention where corrective action is required.
The Project Officer provides project and administrative support to the PMO and to projects of strategic importance, contributing to multiple projects at any given time. The Project Officer will contribute to the development and ongoing maintenance of project management template documentation and tools, the wider methodology, and other resources including the PMO SharePoint Hub. They will support the PMO to build project management skills and capacity across the Information Services team, in order to ensure that all projects, no matter how small, are managed and governed effectively and consistently by others.
The postholder will be required to be digitally adept and able to work efficiently and confidently across new technologies in support of the PMO and emerging tools in support of project or programme management and governance.
The postholder will be a highly efficient coordinator, who will support the PMO by scheduling and administering project governance at all levels including project boards and the IS Programme Board. They will keep meeting records, pursue members for updates on progress against agreed actions, and will coordinate and share project documentation in a timely manner. They will have a good level of familiarity with project management and will provide advice and support to other IS colleagues who may be assigned smaller projects to manage and will occasionally be required to manage small projects themselves.
The team provides a second-line support service in their field of specialism within Information Services, underpinned by ITIL and Customer Service Excellence standards.
Description of Duties
Provide project management support to IS colleagues who have been assigned projects to manage and undertake aspects of project management for small projects assigned through the full project management lifecycle Ensure the completion and ongoing maintenance of detailed project documentation for each lifecycle stage including, for example, the PID, project plan, project reports, closure and evaluation documentation Coordinate the ongoing refinement of the project management arrangements and documentation, ensuring lesson learned are shared
Essential Criteria
Qualifications
Degree in a relevant discipline; or equivalent qualification Formal project or programme management qualification or certification (e.g. PRINCE2 Foundation, P3O Foundation, APM PFQ, or similar), or willing to achieve within a reasonable timescale
Knowledge & Experience
Experience in a busy and demanding work environment, ability to work under pressure at times to produce accurate work to deadlines and attention to detail Experience of supporting and documenting a PMO or similar business area
For further information, including a full description of duties, essential criteria and details on how to apply, please see Vacancy details | University of Stirling