About this role
Job summary
This vacancy is only open at this stage to internal employees of the following organisations within the Staffordshire and Stoke-on-Trent Integrated Care System:
Midlands Partnership University NHS Foundation Trust North Staffordshire Combined Healthcare NHS Trust University Hospitals of North Midlands NHS Trust, inclusive of Black Country Procurement Group and North Midlands and Cheshire Pathology Service. Staffordshire and Stoke-on-Trent Integrated Care Board This role is for 37.5 hours per week. Please note the role requires the postholder to be able to work as part of the existing admin team and will be Monday to Friday. Hybrid with a mix of office and home working.
An exciting opportunity has become available for a Team Administrator to join our CAMHS Single Point of Access Service (SPA).
The post holder will be part of the Children's and Families Care Group based within the CAMHS SPA team delivering care to children, young people and families. The SPA is first point of clinical contact for CYP, families and referrers and offers consultation and advice prior to referral and during the triage phase.
Main duties of the job
The post holder will be required to work on their own initiative and demonstrate a willingness to help others and be a key member of the team. The post holder will be expected to be able to prioritise work and meet deadlines in order to fulfil the requirements of the post. Excellent interpersonal and communication skills are essential with an ability to deal with sensitive and challenging situations.
Please see job description and person specification for main duties of this role.
About us
Come and work with us at our award-winning NHS Trust, leading the way for trying new and better ways of working to help improve life for our local communities.
We have around 9,000 staff who provide physical and mental healthcare, support for people with learning disabilities, and adult social care across Staffordshire, Stoke-on-Trent, Shropshire, and Telford & Wrekin. We also run regional and national services, including help for new parents (perinatal care), eating disorders, forensic services, sexual health, and support for people in prison with mental health, drug, or alcohol problems.
We offer great career development for both clinical and non-clinical roles, with ongoing training and support to help you learn and grow.
We are 'United in our Uniqueness' and committed to creating a workplace where everyone feels welcome and can be themselves, no matter their background or identity. We want our staff to feel supported and valued, and we aim to build a team that reflects the communities we serve. Together, we can make sure every voice is heard, and every difference is respected.
Please note, we may be required to close this vacancy early if we receive a high volume of applications
Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.
Job description Job responsibilities
This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn
Please see the attached Team Administrator job description and person specification for main duties of this role.
Person Specification
Qualifications Essential
ECDL/CLAIT IT qualification or equivalent RSA Stage III Word Processing / Text Processing or equivalent Good standard of general education including English and Maths at GCSE Grade C or equivalent or Functional Skills (English and Maths) Level 2
Desirable
NVQ / Level 3 Business Administration Audio typing
Experience Essential
Previous experience of data input Experience of dealing with sensitive/distressing issues Relevant experience in administration role including dealing with telephone queries in a timely manner
Desirable
Experience using Rio
Skills Essential
Proficient in use of Microsoft Office e.g. Word, Excel etc Demonstrate the ability to prioritise workload in order to meet deadlines Demonstrate an understanding of the importance of effective team working Demonstrate a high level of communication skills, both written and verbal Excellent organisational skills and work on own initiative Provide training/advice to other team members on processes and computer packages Standard keyboard skills
Experience Essential
Previous experience of data input Experience of dealing with sensitive/distressing issues Relevant experience in administration role including dealing with telephone queries in a timely manner
Desirable
Experience using Rio
Skills Essential
Proficient in use of Microsoft Office e.g. Word, Excel etc Demonstrate the ability to prioritise workload in order to meet deadlines Demonstrate an understanding of the importance of effective team working Demonstrate a high level of communication skills, both written and verbal Excellent organisational skills and work on own initiative Provide training/advice to other team members on processes and computer packages Standard keyboard skills
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Midlands Partnership NHS Foundation Trust
Address Anglesey House
Wheelhouse Road
Rugeley
WS15 1UL
United Kingdom
Employer's website https://www.mpft.nhs.uk (Opens in a new tab)