About this role
Job summary
We are looking for a dynamic and resilient Clinical pathway Administrator to support the delivery of the Trauma and Orthopaedics situated at Barnet Hospital
This is a busy and a fast paced role within the Trauma and Orthopaedics department The incoming post holders will need to have good attention to detail, be patient focus and demonstrate the ability to work independently.
The successful candidate will also be able demonstrate the Trust values, the responsibilities of the job description and person specification
Main duties of the job
General administrative duties for the department such as scanning of patient notes on to EPR, photocopying and distribution of mail and triaged referrals.
Ensure all patient demographics and contact details are kept up to date on Cerner.
When accessing patient records ensure computerised tracking systems are used appropriately.
Management of admin shared inbox and to ensure correspondence is distributed according to trusts guidelines.
Support the failsafe officer, ensuring the smooth and safe planning of patients pathway
Routinely process Blueteq funding forms received from the clinical teams cross -site and upload to medisight and Hi-cost portal (blueteq secure). Respond to generalqueries with support from the clinical teams and service managers to ensure accurate information is recorded in a timely manner.
Provide reasonable cross-cover for other Clinical Pathway Administrators to ensure a consistent and effective administration service is maintained at all times.
Management of Dictate and ensuring any correspondence is sent out to external organisations.
Review the actions and instructions generated from Dictate when requested e.g. ensuring that correspondence or test results are sent to a clinician in a differentspecialty or booking a follow-up.
About us
The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.
Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top
For more information please follow link https://www.royalfreelondonjobs.co.uk/
Job description Job responsibilities
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
Person Specification
Education and professional qualifications Essential
English and Maths at GCSE level or equivalent Courses / further study attended to demonstrate evidence of personal development
Desirable
Diploma level qualification or equivalent experience Knowledge of medical terminology
Royal Free World Class Values Essential
Demonstrable ability to meet the Trust Values
Desirable
n/a
Experience Essential
Previous experience of working with the public and/or patients in a healthcare environment Experience of interaction with all levels of staff Previous administrative and organisational experience Experience of managing and prioritising own workload and working to deadlines Experience of dealing with non-routine and complex problems
Skills and aptitudes Essential
Excellent written and verbal communication skills Excellent organisational skills with meticulous attention to detail Excellent customer care practice, being polite, sympathetic, patient and diplomatic Understanding patient confidentiality Knowledge of Cerner or equivalent system
Desirable
Awareness of National and Trust pathway targets (such as 18 week RTT target) Ability to confidently interact and share knowledge with staff at all levels Proof of continuous learning and development Ability to learn and assimilate information quickly Ability to use databases
Personal qualities and attributes Essential
Ability to maintain excellent communication channels and good customer services Maintain a high level of professionalism in manner Ability to work under pressure and use own initiative to prioritise tasks Good interpersonal skills having a friendly and approachable manner Proactive, forward-thinking, quick problem solving attitude with attention to detail
Others Essential
Reliability - good time keeping Team work and ability to develop strong collaborative working relationships within different teams and relevant administrative, clinical and management staf Ability to work without direct supervision
Desirable
Ability to work flexibly to accommodate peaks and troughs of activity
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Royal Free London NHS Foundation Trust
Address Barnet Hospital
Wellhouse Lane
Barnet
EN5 3DJ
United Kingdom
Employer's website https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)