About this role
Job summary
We have a unique opportunity for an IBD admin assistant to join our passionate, professional and dedicated team. This role is central to ensuring a positive journey for all patients seen within our service.
The work isfast-paced and challenging, but alsohighly rewarding. You'll be supported by experienced colleagues and benefit from arobust training programmedesigned to help you build theskills, knowledge and confidenceneeded to thrive in the role.
At Sherwood Forest Hospitals, we believe work should be agreat place for everyone. We're committed to yourpersonal development, offeringregular one-to-one meetings and guidance to access all availabletraining courses and support.
If you're ready to make a meaningful impact and grow within a supportive environment, we'd love to hear from you.
Main duties of the job
To understand the role in more detail, please refer to the attached job description and person specification.
About us
We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.
We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.
We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as 'outstanding' for care and our King's Mill Hospital as the only 'outstanding' NHS-run hospital in the East Midlands.
Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:
Skilled Worker visa: eligible healthcare and education jobs - GOV.UK
Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.
Job description Job responsibilities
To understand the role in more detail, please refer to the attached job description and person specification.
Person Specification
Further Training Essential
On the job training
Desirable
Experience of managing health and safety issues
Contractual Requirements Essential
Regular attendance and willingness to work flexible hours as necessary
Knowledge Essential
Computer literate, with experience of using a keyboard with a high level of accuracy Knowledge of NHS Sound office clerical background providing knowledge of relevant procedures Thorough knowledge of healthcare administration systems and processes Knowledge of databases and spreadsheets, i.e. PAS, Excel and Microsoft Office applications Good telephone communication skills Confidentiality and Data Protection Health and Safety Equality and diversity
Desirable
Knowledge of IBD and relevant treatments Experience of using a full range of IT/Patient data systems - as applicable to speciality
Qualifications Essential
Good general education with GCSE English at grade C or above RSAII (or equivalent) ECDL NVQ in Business Administration level II
Desirable
NVQ in Customer Care
Experience Essential
Quality Customer Service NHS knowledge and qualification equivalences if necessary
Desirable
Experience of working with multiple team members of differing levels of responsibility
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Sherwood Forest Hospitals NHS Foundation Trust
Address King's Mill Hospital
Mansfield Road
Sutton in Ashfield
NG17 4JL
United Kingdom
Employer's website https://www.sfh-tr.nhs.uk/ (Opens in a new tab)