About this role
Responsibilities
The Channel Sales team at TikTok is dedicated to unlocking unprecedented growth via partnerships.
As a Channel Sales Partner Manager, you will play a key role in enabling and growing TikTok's most strategic Channel Partners across Europe. You'll own relationships across onboarding, go-to-market readiness, campaign activation, and ongoing partner success. This role requires a mix of partner management, operational execution, and client success expertise to help partners deliver measurable outcomes for SMB advertisers efficiently and at scale.
Key Responsibilities - Lead the end-to-end enablement and success of Channel Partners through structured onboarding, launch readiness, and ongoing operational support. - Serve as the go-to resource for ad account setup, campaign activation, optimisation, and operational best practices across partner-managed SMB advertisers. - Build scalable playbooks, training programmes, and operational workflows that enable partners to operate independently and reduce reliance on 1:1 support. - Educate partners on TikTok products, campaign best practices, measurement frameworks, and platform updates through repeatable and scalable enablement programmes. - Support partners in diagnosing and resolving campaign, account, measurement, and operational issues by collaborating closely with Product, Operations, Support, and Engineering teams. - Use performance data and partner insights to identify optimisation opportunities, improve advertiser outcomes, and accelerate partner growth. - Stand up and continuously improve systems and processes across attribution, reporting, billing, support, and campaign execution to remove friction and improve time-to-value. - Capture recurring partner challenges and convert insights into product feedback, automation opportunities, and programme improvements to improve scalability and partner experience. - Develop and deliver regular business reviews and operational health checks to align on growth opportunities, adoption metrics, and partner success plans. - Surface success stories, best practices, and scalable learnings to strengthen partner performance and support programme growth.
Qualifications
Minimum Qualifications: - 5+ years of experience in partnerships, account management, customer success, or campaign management within digital advertising, adtech, martech, or SaaS. - Hands-on paid media experience, including campaign setup, optimisation, troubleshooting, and performance analysis. - Experience at a major advertising platform or partner ecosystem (e.g. Google, Meta, TikTok, Amazon) with strong familiarity of campaign management platforms and advertiser workflows. - Proven ability to design and deliver partner or client trainings, workshops, and scalable enablement programmes. - Strong analytical skills with the ability to translate data into actionable recommendations and performance improvements. - Demonstrated experience building playbooks, enablement frameworks, and scalable operational processes. - Experience supporting campaign execution and resolving technical, measurement, or operational challenges.
Preferred Qualifications: - Experience in fast-paced, high-growth environments, ideally within major digital advertising platforms - Exceptional communication, influencing, and executive stakeholder management skills. - Strategic thinker with the ability to balance vision with execution in a rapidly evolving environment.
Important Note: Please be advised that this job posting is on behalf of a third-party agency. This is a 12-month temporary assignment managed by a third-party agency, who will be your employer. While you may be assigned to work at TikTok, you will not be a TikTok employee. All contractual terms, including payroll and benefits, will be handled by a third-party agency. By applying, you agree that the information provided in your application may be processed and retained by TikTok for recruitment purposes and shared with a third-party agency in accordance with TikTok's Applicant Privacy Notice https://lifeattiktok.com/legal/privacy