About this role
In this Role You Will:
• Provide advanced Tier 3 technical infrastructure, DevOps and engineering support for complex issues escalated from other support and technical service teams.
• Monitor, troubleshoot, and optimize system performance to ensure uptime, reliability, and compliance with SLAs.
• Serve as an escalation point for Azure implementation-related challenges.
• Is a key participant in new feature development from an implementation perspective, working closely with leadership and occasionally product and engineering teams.
• Contribute to documentation, automation scripts, and internal knowledge sharing for continuous improvement.
• Engage in special projects and perform other related duties as assigned.
What It Takes:
• Bachelor’s degree in a related field or equivalent combination of training and experience.
• 8+ years of cloud engineering experience, with at least 4 years working in Azure environments.
• Extensive hands-on expertise with Azure services such as Virtual Machines, Functions, Virtual Networks, Azure Active Directory, AKS (Azure Kubernetes Service), and Azure Synapse Analytics.
• In-depth understanding of Windows administration, hyperconverged technologies, networking, and containerization (Docker/Kubernetes).
• Skilled in building infrastructure with Terraform, Ansible, or Azure Resource Manager templates.
• Thorough knowledge of CI/CD tools like Azure DevOps, GitHub Actions, or Jenkins.
• Exceptional troubleshooting abilities in cloud infrastructure, networking, security best practices, and performance tuning.
• Experience supporting Agile/Scrum development environments.
• Excellent analytical and problem-solving abilities.
• Outstanding written and verbal communication skills.
Specializations That Will Make an Impact:
• Azure Solutions Architect Expert or DevOps Engineer Expert certification.
• Familiarity with AWS or Google Cloud platforms.
• Scripting experience in PowerShell, Bash, or Python.
• Ability to perform under pressure and manage multiple priorities simultaneously.
• Experience leading and mentoring staff and technical support teams.
• Experience with production readiness review processes. Special Factors Sponsorship Vanguard is not offering visa sponsorship for this position. About Vanguard At Vanguard, we don't just have a mission—we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.