About this role
Purpose of the Role We are seeking a highly skilled and motivated Solution Architect / Service Delivery Manager to lead and develop infrastructure services across Network, Public Cloud, and Capacity domains. This role combines technical architecture, service ownership, and project coordination, ensuring high-quality service delivery while supporting ongoing transformation initiatives across India and Asia.
Key Responsibilities Solution Architecture & Design
• Design and develop infrastructure solutions covering: • Network services (WAN, LAN/WiFi, SD-WAN, connectivity) • Public cloud platforms (Azure, AWS) • Capacity and hybrid infrastructure
• Ensure scalability, security, and cost-efficiency of solutions • Contribute to infrastructure strategy, standards, and roadmaps Service Delivery Management
• Own end-to-end delivery of infrastructure services in assigned scope • Ensure service quality, performance, and continuous improvement • Act as the primary interface between business, IT, and service providers • Manage SLAs, KPIs, and vendor performance Project Coordination (India & Asia)
• Coordinate and lead infrastructure-related projects in the region • Ensure alignment with global architecture and governance • Collaborate with regional and global stakeholders • Track progress, risks, and dependencies Vendor & Stakeholder Management
• Manage technical collaboration with partners and suppliers • Drive accountability, cost optimization, and service improvements • Work closely with internal teams, including cloud, network, and security Operational Excellence
• Ensure infrastructure stability, security, and compliance • Support lifecycle management and capacity planning • Drive automation, standardization, and modernization initiatives
Experience & Qualifications
• Bachelor’s degree in IT, Computer Science, or related field • 8+ years of experience in IT infrastructure (network and/or cloud) • Proven experience in: • Solution architecture • Service delivery management • Infrastructure projects
• Strong understanding of: • Networking (WAN, LAN, firewalls, VPN) • Public cloud (Azure and/or AWS) • Hybrid infrastructure environments
Skills & Competencies
• Strong leadership and coordination skills • Excellent stakeholder communication (global environment) • Ability to balance strategic thinking with hands-on execution • Problem-solving mindset with a focus on continuous improvement • Experience working with global delivery and vendor models
What We Offer
• Opportunity to work in a global infrastructure transformation program • Exposure to modern cloud and hybrid technologies • Collaborative international environment • High-impact role with strong ownership
Key areas:
• Infrastructure architecture (network + cloud) • Service delivery ownership • Project coordination across Asia • Vendor and stakeholder management We expect:
• Strong experience in infrastructure, networking, and/or cloud • Proven track record in service delivery and/or architecture roles • Ability to manage projects and stakeholders in a global setup